souk + SEPIAReviews of soukandsepia.com

Response from souk + SEPIAJul 2, 2021

Fits has been raving about your most kind feedback ever since we showed it to him and commended him about it. In behalf of Fits and the whole souk + SEPIA tribe, we thank you from the bottom of our hearts! Not just for purchasing, it's more about the trust and support you have laid on us. Moments like this make us feel extra grateful for how life has been going. We're glad you felt the genuineness within him. Authenticity is one of the many things we pride ourselves in. In case you have further questions or concerns, feel free to ask away and we'll be ready to assist you as always! May you have a lovely evening! —The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAJun 22, 2021

Hello, Brandy! Wow! You have been a fan for over half a year now with various kinds of pieces grabbed from our store too! We always keep it to a point where we have a natural connection with our customers because we as a company understands the relevance of our relationship with our clients. We all could agree that communication is key to a successful organization. We can't be any happier that you found your Cinderella glass slipper of fashion! Thank you for supporting a black-owned business like us! We need to support each other more than ever! Let's all get high off of love and blessings, but know that we will be around as much when things go south. With Gratitude, —The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAJun 15, 2021

This goes to show how our team takes on the responsibility of taking care of your needs, Stephanie! Our hearts beat in excitement, as if a child waiting to open that big Christmas present at 12:00 midnight, whenever we get notified of a new Thank you so much for sharing your impeccable experience with us! The whole team's efforts has paid off with your morale-boosting speech! Thank you so much, Steph! Real happy you love the styles we offer too! May you have a lovely afternoon! —The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAJun 15, 2021

Hello Atisha! Thank you for casting your sentiments here! We always are thankful to the people showing us love and support! You have a friend in souk + SEPIA when it comes to unique plus-size pieces! We are glad you found a place to shop for unique, fashionable clothing. This must be destiny, Atisha! We invite you to flaunt your looks on Instagram once you receive your order and mention us at @soukandsepia to get featured on our Customer Gallery! I guess we'll be seeing you again soon! Thank you very much and we hope your evening is as pleasant as you are, queen! —The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAJun 14, 2021

OMG!! We're cackling like hyenas over here, Renee!! We have the best customers ever here in souk + SEPIA, for sure and this is the reason we love doing our jobs! Your sense of humor make things easier for us and it means a lot! Although you had to send some items back, we're grateful for the fact that your concern has been given the attention it needs. We're happy for you and hope that we can continue to serve you in the years to come! —The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAJun 14, 2021

When things get a little tight for our customers, we're always ready to help you through it, Ashley! Of course, we are a little disappointed that there was a bit of a problem with your order, but we're just really glad that everything worked out in the end. This hasn't been the first time Jeane was commended by a client for her work ethic, and this doesn't come as a surprise to us here. Jeane is only one of the many empathetic, understanding, professional and competent people we have in the team! If there's anything else you need, never hesitate to write us in the email and we'll assist you right away! —The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAJun 8, 2021

Thanks for the generous 5-star review, Tina! You're lifting our spirits up over here, sister! We appreciate the positive publicity you had given us. Souk + SEPIA does not hesitate in giving out refunds as we know money don't come easy these days. Thank you for your patronage! May we, and all of our loved ones transcend over the threat of COVID-19. Please keep yourselves safe out there! —The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAJun 9, 2021

While it's a shame that some of the items you had received aren't in tip-top shape, we're genuinely happy that you have been taken care of by Gladys phenomenally. Exceptional customer care is our house specialty! People will always come to the businesses who takes good care of them. We are grateful for your review as it contributes big time to our reputation! We're looking forward to seeing you again soon! Spend those dollars wisely! —The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia