We believe in the power of nature and simplicity. Our products are carefully developed using naturally inspired ingredients, with the goal of supporting everyday comfort and making daily routines feel easier and more enjoyable.
Sorviq (sorviq.com) has 194 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
sorviq.com
Website
sorviq.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 8% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I like the product and when I called customer service with questions the woman was very knowledgeable about the product and listened intently. I felt after our conversation I needed more time to see the results I was looking for so she offered me a great deal to order more of the salves.
CH
Chanthuna
Easy to contact
Easy to contact, fast response to any questions I have. Starting using my first Miracle Balm. I like it.
SW
Sall W.
Excellent Customer Service!
Excellent Customer Service!
I had a problem with an unexpected product included in a recent order. When I spoke with customer service, they were quick to resolve the issue. Her kind demeanor, understanding and expedient solution was greatly appreciated.
SS
Sameemabdul S.
They have used my credit card thrice
They have used my credit card thrice. I ordered only once. The product is fake. And the company is cheat. Please take this as warning from well wisher. Thanks
PS. All the three amount were charged in one credit cycle,I became aware when I received my credit statement. How can you scam a senior with meager income. I had to cancel my credit card to stop the scam.
Response from SorviqSep 16, 2026
Hi Sameem,
We’re truly sorry for the frustration and concern this has caused you. We completely understand how upsetting it must feel to see multiple charges when you believed you had only placed one order.
We sincerely apologize that the monthly subscription was not fully understood when your original order was placed. When the additional 15% discount was selected, it also enrolled the order in our monthly subscription. We understand that this may not have been clear, and we’re very sorry for the confusion. It was never our intention to make you feel deceived or misled.
After the first order was placed, a separate email was sent confirming the subscription. We also send reminder emails 1 and 2 days before each renewal to give customers time to decide whether they would like to continue. However, we understand that receiving these communications does not change how frustrating this experience has been for you.
We’ve now canceled the subscription, so there will be no further automatic renewals or charges moving forward.
We truly value you as a customer and would appreciate the opportunity to make this right. Please reply to the email we sent, or contact our Customer Support Team at +1 (307) 288 3376, Monday–Friday, 9:00 AM–5:00 PM (EST). We’re here to listen and see how we can improve your experience.
Again, we’re very sorry for the frustration and disappointment this has caused.
Team Sorviq
ML
Marisela L.
It’s working!!
It’s working!!! I see that they’re fading! Yay!
NA
Nadia
Helpful and kind representative
The customer service representative was helpful, kind and resolve my issue right away.
Thank you, Sorviq!
LM
Leslie M.
Excellent customer service
The Sorviq representative was kind and helpful! I didn't realize I had inadvertently signed up for a subscription and wanted to cancel. She took care of it for me immediately, with no questions or problems. I would highly recommend Sorviq's customer service.
SA
Shiko A.
Disappointed
Review: I am extremely disappointed with Sorviq's customer service. I bought the Miracle Balm and the Exfoliating Coffee Scrub 28 days ago (Order #[56516]), which puts me well within their advertised 60-day satisfaction guarantee. I want to return both products for a refund, but the company is completely ignoring me.I have sent 3 separate emails requesting return instructions and have received absolutely zero replies. It's so annoying everyday they send me emails advertising i should buy more really??? It feels like they are intentionally ignoring me to run out the clock on the return window. I would give 0*, it's not worthy, I would not recommend to buy their product so disappointed.
Response from SorviqSep 16, 2026
Hi Shiko,
We’re truly sorry for the frustration and disappointment you’ve experienced. We sincerely apologize for not responding to your emails sooner. We completely understand how upsetting and frustrating that must have been.
It was never our intention to leave you without a response or make you feel like your concerns were being ignored. We know how important timely communication is, and we’re taking this feedback seriously as we work on improving our response times so every customer receives the support and information they need in a timely manner.
Regarding your concern about the 6 pieces of Sorviq™ Exfoliating Leg Scrub included in your last order, we have now taken care of this for you. We’ve also sent you an email confirmation with the details for your reference.
We truly want to make this experience better for you and would appreciate the opportunity to hear how we can improve things from here. Please reply to the email we sent, or contact our Customer Support Team at +1 (307) 288 3376, Monday–Friday, 9:00 AM–5:00 PM (EST). We’re here to listen and help.
Again, we’re very sorry for the frustration and disappointment this has caused. We truly appreciate you bringing this to our attention.
Team Sorviq