Sophie SocietyReviews of sophiesociety.com

Am very surprised and slightly suspicious of all the 5 stars here....Sohpie promise so much but have delivered very little. After 3 months and being told I was about to change for the third time, my account manager, I decided enough was enough. In fairness, the second agent did get my sales from around £10,000 per month up to nearly £16,000 which was very impressive, this was done mainly by setting up numerous campaigns which I wasn't aware even existed so credit there. Unfortunately my profit margin went from around 18% to approximately 6%! So loads more sales, which required more funds to purchase the stock but loads less money from the lower profit to do so! With the new lower profit margins and their £750 fee, I was basically running the business for nothing. So many promises made to get me to sign up and none of them materialised. VERY good salesman and will tell you everything you want to hear, unfortunately I fell for it. I also then recommended them to a friend as he was just starting his Amazon journey, he has now also cancelled his contract as spent an absolute fortune on PPC with an ACOS of around 50% and ROAS of around 1.4, after 2-3 months! Have given 2 stars as they run a ridiculously cheap training zoom course which is full of great information. I suggest you do the course and learn from that and run the PPC yourself. Such a shame as had such great hopes and was promised the world, I guess that should have been a clue... IN SUMMARRY: Both myself AND my friend have both had a bad experience here and wasted a few thousand pounds but everyone else here has left 5 stars?...I'll let you decide why that might be

I’m genuinely baffled by this company’s 4.9 rating. I’m not someone who leaves negative reviews — I’m usually the guy writing thank-you letters. But I feel obligated to warn other sellers: this company nearly destroyed my business. They overpromised and underdelivered, and my Amazon sales tanked after hiring them. This was the third PPC company I’ve worked with, and by far the worst experience. Here’s what went wrong: • Slow communication and long response times • My account felt like it was handled by too many people • They farmed work overseas and quality suffered • They clearly did not understand my product and didn’t make the effort to • They ignored direct instructions — most importantly: I explicitly told them NO AI-generated graphics, and that’s exactly what they delivered. The result was that my brand went from looking premium to looking cheap — I went from “luxury” to “Temu” overnight. I could have done that myself. These PPC agencies are a dime a dozen: big teams, outsourced execution, generic work, and a big markup — and the seller pays the price when it goes wrong. My advice: skip the agency model. Hire an individual (Upwork, etc.) who will actually learn your product and work directly with you. This was a costly mistake for me. I’m posting this so it doesn’t become a costly mistake for someone else. Update: the company did reach out to me and tried to make things right. I wish they would have done that when I first started voicing my concerns. My sales are up 63% from last year when they were managing my PPC and I am spending zero on adds. I have upgraded my rating to 2 stars. I’m sure they are a fit for some companies, just not mine. I hope I’m a case study and they improve from this.