Sophie SocietyReviews of sophiesociety.com

I've worked with many marketing and creative teams over the years throughout my hospitality, casino career's and most recently my e-commerce specialty coffee entrepreneurship. After many months of working together, I am very happy to recognize the outstanding work being done by the team at Sophie Society. Kelly Garcia's PPC strategy, analytics, advertising campaign management and ongoing communication have helped SAIGONDAN continue building meaningful momentum on Amazon. Her reporting is detailed, transparent, strategic, and always focused on long-term growth-not just short-term numbers. From improving conversion rates and organic rankings to refining campaigns and customer acquisition strategies, Kelly and the Sophie Society PPC team have been instrumental in helping us navigate the highly competitive coffee space. I also want to recognize Anja Miljevic and the Sophie Society content team for the incredible A+ Premium Content they created for all of our SAIGONDAN products. The storytelling, visual presentation, emotional branding, and attention to detail beautifully captured my products, the spirit of Vietnam and the heart behind my coffee journey. Seeing my vision translated into world-class creative content was truly exciting. What I appreciate most is that this partnership with Kelly & Anja has never felt transactional(rare today). Kelly & Anja and the Sophie Society team genuinely cares about my brand, the story, and the people behind it. Building a brand from ground up takes collaboration, trust, creativity, analytics, persistence, and a shared belief in the vision. Thank you Kelly & Anja and the entire Sophie Society team for your passion, professionalism, and dedication. Looking forward to continually growing the SAIGONDAN brand together.

We joined Sophie in late December 2025 after launching our first product on Amazon. We had an onboarding call with our PPC strategist Adam Turner and created a clear plan on how to grow our brand, increase our sales and manage our advertising. Adam set clear goals and helped us to understand the best ways in which to grow our brand successfully. A weekly/bi weekly call was scheduled to keep us updated and to show us how things were progressing. After Adam Turner was given a promotion within the company we were reassigned to Oliver Cooper to continue our journey with Sophie. Oli quickly introduced himself to us and we discussed both our goals and his goals for our brand. We receive weekly updates from Oli outlining our achievements and what we need to work on to keep growing but to stay profitable. Our experience with Sophie so far has been very good and we hope to continue achieving our goals and growing our brand.

Since September 2025, I've partnered with Kevin at Sophie Society. The service has exceeded my expectations. He genuinely advocates for my business, driving profit growth. Kevin consistently presents fresh concepts and recommendations while managing our Amazon advertising with accuracy. Before his involvement, advertising costs exceeded revenue. That situation has reversed, and I'm thoroughly satisfied with the results.

Over the last decade we've gone through multiple companies to help us manage our ads on Amazon. Sophie Society is our 5th attempt to work with outside help. And finally, we can honestly say that our account is now in good hands with Chris Pollock. He has done what no other could do thus far; higher bottom line profitability. He brings new knowledge to the table, is super easy and fun to work with and it's great discussing and debating how to push onwards. We're greatful and are excited to see where this can go!

Working with Santino Lucangeli and the team at Sophie Society has been a great experience for our Amazon business. Their PPC strategy goes far beyond just increasing sales—they focus on true profitability and long-term brand growth. Since implementing their approach, we’ve seen stronger ad performance, better control over our ad spend, and a clearer understanding of how to scale without sacrificing margins. What really stands out is how they balance increasing revenue while improving profitability, which is something many agencies struggle to deliver. They take a data-driven approach, continuously optimizing campaigns while aligning everything with brand-building goals—not just short-term wins. If you're serious about growing your Amazon business the right way, with a focus on both profit and brand development, I highly recommend Sophie Society and Santino.

I have been working with Chris and Ziad for a number of months now and the experience has been fantastic! Their communication is clear and great to work with. We are getting results month on month and I am excited about our journey together going forward to achieve all our goals!

Had a great time working with Chris and Ziad. They are both very knowledgeable about everything Amazon and I hope to continue growing with them!

I’m being assisted by Santino, who is taking my account to the next level. With his help, he covers many details and adjustments across my account, and he is always fully available and willing to help. It’s clear that he has strong knowledge of PPC and Amazon. And whenever something goes beyond his area of expertise, he seeks support from his own team. Step by step, he is helping take my account to a new scale. I’m grateful to Sophie for having professionals of this caliber on her team.