Sophie & OliviaReviews of sophieolivia-lingerie.com

Response from Sophie & OliviaJan 28, 2026

Hi Mat, We’re very sorry to hear about your experience and completely understand your frustration. We sincerely apologize for the issues with sizing and the lack of response so far. To help us assist you further, please send another email or respond to our previous information request with your order details. Our customer service team will make sure to review your case and provide a resolution as quickly as possible. Thank you for bringing this to our attention.

Response from Sophie & OliviaJan 28, 2026

We’re very sorry to hear about your experience and completely understand your frustration. Our customer service team is still waiting to hear from you so we can assist with your concerns. Please send us another email with your order details, and we’ll make sure to help resolve this as quickly as possible.

Response from Sophie & OliviaJan 17, 2026

Hi there, We’re very sorry to hear that your experience did not meet your expectations. We understand your frustration and appreciate you sharing your feedback. If you would like further assistance, please reach out to our customer service team with your order details so we can review the situation and help resolve any issues. Thank you for bringing this to our attention.

Response from Sophie & OliviaJan 17, 2026

Hi Lucy, We’re very sorry to hear about the issues with your bodysuit and completely understand your frustration. We sincerely apologize for the lack of response to your previous attempts to reach us. To help us assist you further, please send another email with your order details so our customer service team can review the situation and work on a resolution as quickly as possible. Thank you for bringing this to our attention, and we truly appreciate your patience.

Response from Sophie & OliviaJan 17, 2026

Hi Joe, We’re very sorry to hear about your experience and understand how frustrating this situation must have been. This is certainly not the standard we aim to provide, and we regret the inconvenience you’ve faced with your order and the return process. Our customer service team is here to assist you and would like the opportunity to help resolve this matter. Please contact us directly with your order details so we can review the situation and work toward a solution as quickly as possible. Thank you for bringing this to our attention, and we truly appreciate your feedback.

Response from Sophie & OliviaJan 17, 2026

Hi Jack, We’re very sorry to hear that your experience did not meet your expectations. We’d like the opportunity to assist you and address any issues you encountered. Please reach out to our customer service team with your order details so we can help resolve this for you. Thank you for bringing this to our attention.

Response from Sophie & OliviaJan 17, 2026

Hi J Holl, We’re very sorry to hear about the issues you experienced and completely understand your frustration. We sincerely apologize for the delay, the discrepancies with your order, and the inconvenience with the return process. Our customer service team is still waiting to hear back from you so we can assist further and work toward a resolution. Please send us another email with your order details, and we’ll make sure to address your concerns as quickly as possible. Thank you for bringing this to our attention, and we truly appreciate your patience.

Response from Sophie & OliviaJan 17, 2026

Hi Mark, We’re very sorry to hear about the delay with your order and completely understand your frustration, especially given the timing for Christmas. We sincerely apologize for the lack of response to your previous emails. Our customer service team is here to assist and would like to help resolve this for you. Please send us another email with your order details so we can investigate the delay and provide a solution as quickly as possible. Thank you for bringing this to our attention, and we truly appreciate your patience.