Soothe® In Home & Office massageReviews of soothe.com

hard to schedule good provider

I reported a massage table failure and injury with pictures more than 24 hours ago. I have had zero support calls or emails from soothe.

The masseuse was on her phone during the massage. Her technique was horrible and I had to redirect twice to get her back on track. Would like a refund.

Trying to cancel my account and I can't "pause" membership long enough to use my earned points.

Person didn’t show up and I think that if that happens there should be some type of compensation to the customer. I planned my day around it and if I didn’t show up I would lose my money.

There is never anyone available to book. I have a $150 gift card I was never able to use for over a year of trying. Horrible service, I dont understand why they dont let providers post their availability instead of having you choose an arbitrary time no one is available. I guess ill be trashing this gift card and moving on.

Tried to schedule, didn't work. Tried deleting my account. Didn't work, there's no option to do it unless you download the app. Red flags.

I used to be a provider and i decided to leave because as a provider, i have to do the travel, bring all supplies, and massage work. Compared to the company soothe just organizing the booking. When you sign the agreement as a provider it tell you are paid 60% and soothe takes 40%. Come to find out that is not true. I received an offer for a hour massage and the payout was $60. I input the same address and time and they charge $129 per hour. DO NOT USE SOOTHE, they take advantage of the providers.