Soothe® In Home & Office massageSoothe is Wellness, Delivered! ➠Book spa-quality professional massage and wellness treatments to your home, hotel, office, or event effortlessly! Therapists bring all the equipment, fresh linens, lotions oils, and even relaxing music. Choose from several massage modalities, including:- Deep tissue- Swedish- Sports- Reflexology- Prenatal - Couples.Soothe allows customers to book a customized massage experience to meet their wellness and relaxation needs. All massage modalities can also be performed as a couples massage. Soothe massages are available in the US seven days a week, between 8 AM and 10PM!
Soothe® In Home & Office massage (soothe.com) has 653 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Wellness & Spa · Winter Park, Florida
Excellent
Wellness & Spa · Centralia, Illinois
Excellent
Wellness & Spa · Salem, Oregon
Excellent
Wellness & Spa · San Diego, California
Excellent
Showing 152 reviews with 1 star · Clear filters
Brandon B.
Just tried for an hour to use this app and website, BOTH crashed and then i had to wait 15 minutes for someone who cannot communicate to tell me to download the app. Just go elsewhere. Atrocious user expierence and non existent customer service.
Joel
Massage was scheduled for 7.30pm. She informed us at 7.28pm that she would only come at 8.15/30..only to arrive at 9.05pm. She spoiled what was supposed to be a nice surprise for my wife!
customer
Terrible No confirmations Wrong therapist Was not home Got charged for full service
customer
No communication with the hotel that offered the service; incorrect billing.
customer
The last couple of times the therapist didn’t show up and tried to charge me. Thanks goodness the company is reputable and refunded my money but they need to vet their therapist better. I travel everywhere and usually tip in cash.
Olivia J.
This place used to work for me, but there’s been a technical issue that's prevented me from booking anything for months, and customer service refuses to refund my membership because of their T&Cs. I've emailed support for months about this, and they keep saying they'll escalate to leadership, then the same person replies with "no because our T&Cs." Meanwhile, I've been charged hundreds and the system continues to show zero availability in my area for the foreseeable months. Cancel while you can.
Barry L.
Never anyone good available and even though I said do not substitute, you did
Shannon T.
I was incorrectly charged for an extra 30 minutes following a one-hour couples massage for my daughter and her fiancé. Both services ended at the same time, so this charge is not valid. What’s more frustrating is the complete lack of customer service. There is no way to reach a live person, and after chatting with two different representatives—both of whom said they would follow up—I never heard back. I even suggested a simple way to verify the error by confirming with the second therapist, but no action was taken. This reflects a lack of accountability, follow-through, and basic customer care. I expect the incorrect charge to be reversed immediately