SAFA GLOBAL, L.
Smooth Onboarding Process
Alleviated our skepticism in a very professional manner. The onboarding process was hassle-free and we are feeling very confident with our first deal.

Sonno allows clients to build short-term rental portfolios and co-own vacation properties around the globe. Through the Sonno Portal, clients can click, track and invest from home. The team behind Sonno Homes brings over 15 years of tourism and real estate experience partnering with some of the worlds most qualified SuperHosts.
Sonno Homes (sonnohomes.com) has 32 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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SAFA GLOBAL, L.
Alleviated our skepticism in a very professional manner. The onboarding process was hassle-free and we are feeling very confident with our first deal.
Brad J.
The team at Sonno Homes have been straightforward, forthcoming and clear in all aspects of the business. They are responsive and have a set of easy to understand and follow tools and web-based interfaces that allow me to see and manage investments. I find them very responsive to my requests and questions. I’ve completed several transactions with Sonno and look forward to additional business with them.
Ron F.
Just signed up for 2 investment properties... Chris K was great in answering my questions. Scott K was helpful in managing the process and helping me technically through Docusign hiccups. Pat E also helpful and responsive. So far so good. Let's see what cash flow looks like! Excited to see this exceed my expectations!
Liz
Wonderful people to work with. So far I have had an excellent experience getting set up with my investments and would recommend Sonno to anyone looking for a hands off STR investment.
Vivan B.
I have worked with Sonno since October 2025 and would like to share my thoughts- Positives - 1. The entry barrier is not high - Sonno has many different packages which start from as low as 8k, I feel that is a good amount to start for someone as a beginner to get an idea of the business and then invest further. 2. The investments make close to the projected amount - Over the past year the investments have made pretty close to the amount that was projected when I first signed the JV. There were definitely a few months where the income was low but it was due to factors that affected the travel overall (The Iran conflict) 3. The team is very helpful at explaining everything. I have had multiple calls with both Chris and Eric and whatever questions I have had were always answered promptly and in great detail. I even asked some tough questions initially and questioned the legitimacy of the business and Eric and Chris and explained me everything without shying away Negatives- 1. Transparency- I have had a big issue with the transparency of the investments. Initially I thought I would be given monthly reports on the nights booked at my property, vacancy rate and nightly prices. However, I have failed to obtain any of that. It would be beneficial to get an idea of the working of the system and getting enough information to be confident in investing more. I would also appreciate if things like the lease signed are also shared with the investors. 2. No discounted rates or way to book the property- I feel if we are investing in these locations we should be able to book the airbnb at a discounted rate or just be able to use certain empty nights. I asked Chris about it and he said we can book it from Sonno website and then get reimbursed from the payouts, but that would mean we are booking at a rate higher and eating away our profit. I feel if Sonno improves a few things especially with respect to the transparency then it would be even more successful , a few of my friends whom I suggested to invest with Sonno also had restrictions due to these transparency issues, because of this I am going to give them 4 stars with opportunity to improve if some of the issues are solved
Talks with J.
Sonno Homes reached out to me to build a web application, and I worked directly with Jacob and Eric throughout the entire process. They were facing serious issues with their existing system built on Agora and needed a reliable replacement that could properly serve their users. I took this on with full commitment. Over the course of several months, I designed and developed the application from the ground up—carefully implementing their requirements, refining features, and continuously making changes based on their feedback. Eric and I had multiple calls, and he regularly sent detailed emails with requests and revisions, all of which I addressed promptly. Beyond the application itself, I also completed a full refresh of their website and integrated the new portal seamlessly into their existing platform. This wasn’t a small task—it was a complete solution. What makes this truly difficult to process is the level of effort and personal time I invested. I worked evenings after my regular job, spent weekends, and put in countless late nights to make sure everything met their expectations. I treated this project with care and professionalism, making sacrifices in my own time to deliver something they would be satisfied with. And when everything was finally complete—when the system was built, deployed, and ready—they disappeared. No payment. No acknowledgment. No responses to messages, emails, or follow-ups. Complete silence. Not only was my time and effort disregarded, but I also spent my own money covering hosting and database infrastructure throughout the project. Even a basic reimbursement for those costs was never offered. This experience has been deeply frustrating and honestly disheartening. It’s not just about the financial aspect—it’s about the lack of respect for someone’s time, work, and dedication. Based on my experience, I strongly urge others to be extremely cautious when dealing with them.
Response from Sonno HomesJun 1, 2026
First of all, we never reached out to you. You reached out to us offering to build a portal in exchange for doing one of our packages, which we declined, but offered offered to pay for the service if it met our standards. This review has nothing to do with our actual business Jinesh and is wildly inappropriate. You reached out to our sales team and offered to "build us a demo" and show us, which we agreed and reviewed along with your initial quote. After explaining it wasn't advanced enough for us nor our clients, you offered to update the "demo version" and your pricing was twice the amount you initially quoted- yet still not as good as our current provider. At that stage, we told you we would not be moving forward but perhaps in the future... We did not ghost you. To tell clients to avoid working with us on a public review form because we simply declined your services is immature and defamatory in nature. As you can see from all our reviews, we treat our clients like partners and we have never ignored a single message over the 1.5 years we've been doing this. We will be seeking to remove this post and pass your information to our legal team.
Nicolas F.
We’re currently in our second payout with Sonno Homes, and overall, the experience has been very positive. One of the standout aspects has been how responsive and smooth the process and team have been, communication is clear and issues are addressed quickly, which makes a big difference. As with any real estate-related investment, market conditions can impact payouts, and that’s something to keep in mind. That said, so far none of the properties we’re involved in have shown negative performance, which gives us confidence in the approach. Overall, a solid experience to date — professional team, efficient process
Ericka C.
I'm a new investor with Sonno. I've loved my experience. I wish I found this company sooner honestly. I love the investment model. Joel has been great to work with. I ve received my first payment already and looking forward to investing in more units with them.