Talks with J.
My Experience with Sonno Homes.
Sonno Homes reached out to me to build a web application, and I worked directly with Jacob and Eric throughout the entire process. They were facing serious issues with their existing system built on Agora and needed a reliable replacement that could properly serve their users. I took this on with full commitment. Over the course of several months, I designed and developed the application from the ground up—carefully implementing their requirements, refining features, and continuously making changes based on their feedback. Eric and I had multiple calls, and he regularly sent detailed emails with requests and revisions, all of which I addressed promptly. Beyond the application itself, I also completed a full refresh of their website and integrated the new portal seamlessly into their existing platform. This wasn’t a small task—it was a complete solution. What makes this truly difficult to process is the level of effort and personal time I invested. I worked evenings after my regular job, spent weekends, and put in countless late nights to make sure everything met their expectations. I treated this project with care and professionalism, making sacrifices in my own time to deliver something they would be satisfied with. And when everything was finally complete—when the system was built, deployed, and ready—they disappeared. No payment. No acknowledgment. No responses to messages, emails, or follow-ups. Complete silence. Not only was my time and effort disregarded, but I also spent my own money covering hosting and database infrastructure throughout the project. Even a basic reimbursement for those costs was never offered. This experience has been deeply frustrating and honestly disheartening. It’s not just about the financial aspect—it’s about the lack of respect for someone’s time, work, and dedication. Based on my experience, I strongly urge others to be extremely cautious when dealing with them.
Response from Sonno HomesJun 1, 2026
First of all, we never reached out to you. You reached out to us offering to build a portal in exchange for doing one of our packages, which we declined, but offered offered to pay for the service if it met our standards. This review has nothing to do with our actual business Jinesh and is wildly inappropriate. You reached out to our sales team and offered to "build us a demo" and show us, which we agreed and reviewed along with your initial quote. After explaining it wasn't advanced enough for us nor our clients, you offered to update the "demo version" and your pricing was twice the amount you initially quoted- yet still not as good as our current provider. At that stage, we told you we would not be moving forward but perhaps in the future... We did not ghost you. To tell clients to avoid working with us on a public review form because we simply declined your services is immature and defamatory in nature. As you can see from all our reviews, we treat our clients like partners and we have never ignored a single message over the 1.5 years we've been doing this. We will be seeking to remove this post and pass your information to our legal team.