Sonic Dental is driven by a simple mission: to make your Dental Appliance journey as simple, hygienic, and hassle-free as possible. Our world-class team developed the Sonic Pro, featuring our patent-pending cleaning technology. This innovative device combines a dual-action 43,000Hz ultrasonic cleaning mechanism with U.V-C light technology to clean and sterilize your dental appliance at a microscopic level.With over 500,000 Sonic Pros sold globally, we are committed to delivering high-quality products and exceptional customer support. All of our electrical products come with a 1-Year Warranty for peace of mind and we have a dedicated, full-time customer support team to help answer any questions you may have.Our dedicated team, including dental professionals, is constantly innovating to bring you the next breakthrough in dental appliance care. We’re excited to continue enhancing your experience with cutting-edge solutions. Any questions? Just ask!
Sonic Dental (sonicdental.co) has 729 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
sonicdental.co
Website
sonicdental.co
Category
Dental Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 4% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Nice piece of equipment that leave my prothesise very clean and nice. It leaves a nice fresh feeling once put back in my mouth and I feel a fresh breeth
CW
Chris W.
Works perfectly
Works perfectly
JD
Jason D.
helps me quickly clean my retainers…
This device helps me clean my retainers quickly in the morning while I brush my teeth, which saves me a lot of time getting up in the morning. The instructions are easy to follow and make sense, and the device easily gets rid of things stuck in my retainers.
JE
jesse
Retainer Cleaner
They have the best products including their retainer cleaner! It’s changed the game for me!!
GS
Geeta S.
Sonic Pod & Sonic Tablet
I purchased the Sonic Pro Ultrasonic Cleaning Pod along with the Sonic cleaning tablets for my night guard, and I have been very pleased with the results.
I use half a tablet with the Sonic Pro pod every day, and my night guard feels fresh and clean after every cleaning cycle. The combination does an excellent job of removing buildup and keeping the appliance feeling like new.
Recently, I was out of town and forgot to bring the cleaning tablets with me. I only had the Sonic Pro pod, so I used a small amount of dish soap instead. The Sonic Pro pod still did an impressive job cleaning the night guard, which speaks to the effectiveness of the ultrasonic cleaner itself. However, I did not like the lingering smell of the dish soap, and the overall result did not feel as fresh as when I use the Sonic cleaning tablets.
When I use the Sonic cleaning tablets, my night guard feels as fresh and clean as if I had just brushed my teeth. Based on my experience, I highly recommend using the Sonic Pro pod together with the Sonic cleaning tablets. The combination works exceptionally well and makes a noticeable difference in keeping dental appliances clean, fresh, and comfortable to wear.
CU
Customer
Good customer service
My Sonic Pro pod was delayed by nearly two months before it was posted. However, when I got past the AI customer service bot and was in contact with an adviser, she was very helpful in explaining the reason for the delay and added a box of cleaning tablets for free as a goodwill gesture. The pod itself is a bit noisier than I expected but works well and saves me time cleaning my Invisalign trays.
DW
Damien W.
Yet another company that sends you spam…
My final update, no matter what they edit their response to say:
Now they have resorted to saying I'm lying. I have the email with the exact quote I mention below. Literally says "in exchange" with regards to removing the review. They've also edited the part of their response saying they have confirmed I was completely removed from their systems, now it only calls out "marketing systems" instead. That's just shady and dishonest.
Update 20 Jun 2026: After trying to bribe me to remove my review, they continue to send me emails, even though I have been "completely removed" from their systems (according to their reply below, and emails to me). Unbelievable.
They actually gave me some free tablets to say sorry, which I would have appreciated and updated to a 2 or 3 star review (because it shows they take it seriously)... except they also tried to explicitly bribe me:
"We kindly ask as well if there's any chance you'll consider removing the online review. In exchange, we will send a free water flosser along with your free box of cleaning tablets."
And now I keep getting marketing emails. The latest was to receive an entry to "Win a $250 / £200 Amazon voucher!", also in exchange for a review.
My original review and notes:
Yet another company that sends you spam when you uncheck the marketing emails box. Don't give them your details if you care about your inbox. Sure, it's only be one so far, but it's within a week of my order. Shameless.
I emailed about having my details removed, and got a literal AI response. Absolutely disgusting.
Also, to their reply below, referral program emails ARE marketing emails. Also, I had an auto-reply to say it will be 1-2 days. Then Gary the supposed "AI Customer Success Manager" sent me an email about how seriously they take the issue. That's yet another email I didn't need. I repeat: these guys don't respect your inbox. If only they took customer preferences as seriously as they take bad reviews.
Response from Sonic DentalJun 10, 2026
Hi Damien,
Thank you for your review. We take customer privacy and communication preferences very seriously, so we'd like to clarify a few points.
Following your order, we sent a standard order-related email and a separate email explaining our referral programme, which allows customers to earn rewards by sharing a referral link. These were not marketing newsletter emails, and we have not added you to any marketing mailing list.
We also note that you contacted us regarding your data preferences earlier today. Our AI assistant has passed it to our customer support team for review. Unfortunately, before our team had a reasonable opportunity to investigate and respond, this review was posted.
We are, of course, happy to assist with any data removal or communication preference requests and will respond directly to your enquiry as soon as possible.
We value all customer feedback, but we feel this review does not accurately reflect the service provided or the facts of the situation. If there has been any misunderstanding, we would welcome the opportunity to resolve it with you directly.
Kind regards,
The Sonic Dental Team
Response:
We are disappointed to see this update as it does not accurately reflect what happened.
As a gesture of goodwill, we offered free products in response to your dissatisfaction. At no point was this conditional on removing or changing your review, which is evidenced by the fact that you received the products and your review remains in place.
We also confirmed that your details had been removed from our marketing systems. If any further communication was received in error, we apologise and would be happy to investigate this further.
We respect every customer's right to leave honest feedback, but we do not believe this review fairly reflects the level of support and resolution provided in this case.
