Andressa G.
Don't buy Somnee
My partner bought this gadget hoping it would help him sleep better, but it didn’t help at all. I decided to try it myself, but couldn’t get it set up. The whole experience has been really frustrating, the device is expensive, and then you’re stuck paying for a subscription you may not want or need. Having to connect through the app means looking at a phone screen while in bed, which makes it even harder to relax. Connecting takes time, so instead of feeling calmer, I ended up even more stressed. Both of us reached out to customer service to fix issues with the subscription, but they weren’t helpful. I was even charged for something that was supposed to be included. Overall, the device didn’t work for either of us, the subscription was confusing and costly, and support didn’t solve anything. I can’t recommend this product based on our experience.
Response from SomneeMay 30, 2025
Hi Andressa, Thank you for taking the time to share your concerns with us. We’re so sorry to hear you haven’t had a great experience with Somnee. You’re correct that a subscription is required to use the headband. We do our best to make this clear on our site, but we apologize for any confusion on our end. The truth is, Somnee isn’t a one-and-done sleep solution. What sets Somnee apart is its constant refining of your personalized pre-sleep neurostimulation for deeper, more restorative rest. Our membership facilitates the personalization of your sleep program, helping Somnee adapt your stimulation to your brain’s unique signals both day-to-day and over time. It also provides access to daily lab-grade sleep reports and monthly electrode replacements. As a side note, we also offer an annual subscription option, which breaks down to just 42 cents a day. Again, we’re truly sorry for not meeting your expectations. If you are within your 45-day trial window, please email [email protected] and we can help you with a return.