Bank of GeorgiaReviews of soloonline.ge

2 weli solo momxmarebeli var/viyavi tqven bankshi! bolo sami dgis ganmalobashi erti xarvezi ver gamoaswores gzavnilis!! 10ze meti satelefono zaris miuxedavat,yovel dge dapirebis miuxedavat rom mushaoben sakitxze! paraskebs dgis bolos isev mirekaven da meubnebian xarvezia da mushaobeno!anu shemisrules ro dacda giwevs lideo:) Xan menejeri charies xan IT gadavecito! Sircxvilia rogorc tqven emsaxurebit momxmarebels! Amxela banki rom patara xarvezs ver agvarebt ragaze gesaubrot! Romel qveyanashi ar vyofilvar aseti ram arsad minaxavs sami dge ese atamashot momxmarebeli! Samarcxvinoebi xart!

The worst service ever. I tried to get a refund from my transaction, the bank blocked it, and now none of the support channels are responding. It’s impossible to reach them by phone or write, it’s just unqualified staff and carelessness

Incompetent little children masquerading as so called “private bankers.” It’s like talking to a farm animal with no brain for even the simplest transactions. The guy Alex also told me he couldn’t answer his cellphone cuz he wasn’t in the office. What???

Second attempt at this bank. Their online customer service by email is drastically improved, but it all ends after that. The SOLO banking has what I consider the worst agents banking. You may get better service from someone at McDonalds! Twice I had to deal with them for "premium" service. The first one eventually messaged me via WhatsApp to explain the services, I asked about explaining requirements and she read the message and no longer replied. She obviously couldn't be bothered. I again contacted customer service and asked to be passed on to another agent as the last one didn't reply. This one started out nice but I asked about an item that wasn't mentioned via customer service and as expected, that was the last time I heard from her as well. The persons Bank of Georgia has chosen to work in their premium division are an absolute WASTE! Unless you're used to crappy service, this is NOT the best or safest place for your money. I can see there being an issue with the account or card and you having no response from anyone with regard to your money. BEWARE!!

A lot of time wasted with a terrible interface and incomprehensible forms in their KYC. Also, after I send everything in KYS, they asked to send additional documents (I send them in the KYS already) 2 days in a row, the second time the documents were constantly not sent and this error came in the answer mail: Delivery has failed to these recipients or groups: KYC-SUPPORT (KYCSUPPORT) The recipient's mailbox is full and can't accept messages now. After a lot of torment, a refusal comes without explanation: the internal policy of the Bank of Georgia is ridiculous to consider as a reason. Sorry for the wasted time.

The worst service!

stealing money from clients.

I just waited 1 hour in the branch of Kazbegi street near metro medical I left there as their waiting list was too long and I had no idea how long more I should have waited. I came to another branch on vazapshavala street near metro Delisi and after 9 minutes I did my job.