SolidWPReviews of solidwp.com

Great customer service, and great products!

Matt is great! He solved my issue almost instantly. Very capable and willing to help

My problem turned out to be several problems. (Not infrequent as devices and software keep upgrading!) Online support from SolidWP turned out to be persistent, thorough, and UNDERSTANDABLE for this amateur! (Full sentences written in excellent English.) Even though not all the little glitches were overcome, I felt heard and taken care of. A most positive experience.

Dealing with SolidWP Tech Support is always a pleasure. Responses are prompt, options are varied, follow-up is thorough.

Although I'm not a direct customer, their plugin interfered with our platform's (Pactic Dashboard) syncing, so I contacted them to find a solution. My contact was Shane Tiedra and they were really helpful and proactive! Excellent customer service, I can only reccomend!

Matt M. was the most helpful, patient, and kind person to help me sort out a bit of a cluster that *I* created. I so appreciate his willingness to work with me and not make me feel silly for what happened even though if I were in his shoes...I would have been rolling my eyes (and maybe he was but he never let me know that!). Super professional...thank you, Matt!

Kevin was super helpful and patient; he went above and beyond to help me solve a pretty niche problem. Thank you.

This review is for the Support team over at SolidWP. I've been a member of SolidWP since 2013, and I can't speak highly enough about their support team. Over the years, their support has been nothing short of top-notch. The team is always friendly, extremely helpful, and goes above and beyond to resolve any issues I encounter. Whether it's a minor tweak or a more complex problem, they handle everything with professionalism and a smile. SolidWP's support team truly sets them apart in the industry. Highly recommended!