I want to know that is there any platform fee? Suppose if a freelancer fulfil his project and get payment from the client. So platform deduct any fee because on your it is
Question:"I want to know that is there any platform fee? Suppose if a freelancer fulfil his project and get payment from the client.
So platform deduct any fee because on your it is written that freelancer will get 100% pay checks"
"Hello, Tuba.
Thank you so much for reaching out to us today. We're excited to hear you're interested in signing up for SolidGigs.
This is a great question. We are not a traditional freelance job platform like Upwork or Fiverr. We don't take any of your client fee.
Instead, we charge a small monthly, annual, or lifetime fee which gives you access to our unlimited gig-hunting service.
Essentially, for a fixed cost, you receive weekly help from our team to find the best freelance jobs around the web. We send you the leads and then you send a pitch to the client outside of our platform.
You're 100% in control. :)
Does that answer your question? Can we help you with anything else today?
—The SolidGigs Sales Team"
KM
Kinza M.
Clear, Helpful and Fast Customer Support
My experience with SolidGigs support was excellent. They responded quickly and provided a detailed answer to my questions about membership plans and gig updates. I appreciated the clarity of their response. There were no complicated tiers, just straightforward pricing options. They also explained how often they update gigs based on different industries, which was very helpful. The tone of the response was professional and friendly, making the experience even better.
ZR
Zoe R.
Their customer service is top-notch
Their customer service is top-notch, the gigs are super interesting, and they're a total time-saver! As a freelancer, I can't recommend them enough.
DA
Dimitris A.
user-oriented support
didn't have time to use the service fully so they were happy to provide a refund
Response from SolidgigsSep 9, 2024
Glad we could get you taken care of and we hope you come back again when you have more time to try the service!
DM
Dead M.
Disgusting service
They talk about hundreds of requests, but during the trial week they sent only two, which were ABSOLUTELY irrelevant. I also had problems with payment and didn't get a response from their support, just a bunch of promotional emails.
Response from SolidgigsSep 9, 2024
Hi, Dead Mopoz. We're so sorry you've had a negative experience with SolidGigs.
We've tried to identify your customer records, but we're not sure your name or email address.
We're sure we can make this right for you and get you taken care of.
Please reach out to team [at] solidgigs [dot] com and we'll square everything away for you.
Thanks!
LU
Lukasz
Not gig but job aggregate platform
1. Mostly (only?) US jobs
2. It is not platform for gigs. It is platform for jobs. You will not find gigs.
3. No option to set up proper invoice. 4 emails to support were ignored.
Only useful if you are looking for JOB inside US and you do not require invoice. Otherwise - useless.
------
since there is no "reply" option, I'm replying here:
1. Settings are adjusted. Let me be more precise: 9 out of 10 jobs are US jobs. That is probably becasue mainly sources used are US based companies. And international sources (like LI) are giving me only US based jobs - despite I know there are other jobs in EU (YES, I have all countries enabled). I understand you focus on US market, but this makes service for EU customer quite useless.
2. I think this is a translation issue. "Gig" = "side hustle", not "full time job". 100% of what I receive are full time jobs. Useless for my needs.
3. No. I'm talking that you are not providing me proper invoice containing TIN data. I asked 4 times for invoice with my company details inside and never even received answer. That is: 7th August, 5th August, 31 July (two emails). There is no "point 4". It's 4 ignored emails.
Response from SolidgigsAug 16, 2024
Hello, Lukasz. I'm very sorry you've had a negative experience with SolidGigs. I can see you spoke with our support team on July 3 and they responded to help you sort out your concerns, but never heard back from you.
To address your concerns:
Are we a job aggregate platform? Yes. Our landing page explains it:
"We Search Dozens of Sources—Our talented team of "gig hunters" along with powerful AI matching tools work together to search the most popular freelance job sources including job boards, marketplaces, RFPs, social media, and more."
1. Mostly (only?) US jobs -> You can adjust this setting in your search criteria so that your team of gig hunters knows what kinds of jobs to search for.
2. Not 100% sure what you mean by this, but we find jobs/gigs according to the criteria you give us. So if you are looking for more long-term gigs/jobs, that's what we add to your queue. Again, this can be edited in your search criteria.
3. Are you talking about invoicing clients? That's correct. We don't take any portion of your client paycheck (while others take 30% or more). So there's really no need to create client invoices within our platform.
4. Like I said, we responded on July 3. Then you ghosted us.
I'm sorry you had a bad experience. I would love to make things right for you on all of this. We can help you set up your search rules to match what you're looking for.
Hoping we can reconnect!
AO
Abdulmujeeb Omotosho A.
I love this website and it's easy to…
I love this website and it's easy to sign up
IN
InnaraKarim
User-Friendly and Accessible: A Great Freelance Platform for Everyone
Solidgig is an amazing platform with a very user-friendly interface. Even a non-technical person can easily navigate and understand how to use it. It's a great place for freelancers, offering a seamless experience that makes finding and securing gigs incredibly straightforward. Highly recommended!