Damilare A.
Great team
Great team, resolved my issues fast and was very helpful

We help freelancers get better leads—on autopilot.
Solidgigs (solidgigs.com) has 70 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Damilare A.
Great team, resolved my issues fast and was very helpful
Stef D.
I signed up for a trial with the intention of cancelling before being charged. However, there was no clear option to cancel or close my account. Instead, I was repeatedly prompted to enter payment details, with no visible way to stop the subscription. Since I could not find a proper cancellation option, I blocked payments through my bank and contacted Solidgigs by email asking them to stop attempting to charge my credit card. Despite this: They attempted to charge my card 6 or 7 times in total. They sent me an email stating that my account was closed because payment was not received. Even after confirming the account was closed, they attempted 3 additional charges after I explicitly asked them in writing to stop. This is extremely concerning. Once a customer revokes authorization and an account is closed, there should be no further payment attempts. I have now formally notified them that if any further charge attempts are made, I will take action through my bank and relevant consumer protection authorities. Very disappointing experience.
Response from SolidgigsMar 10, 2026
Hey, Stef. We're really sorry to hear this. The cancellation button is found at the bottom of your account page outlined in red. We're having our team look into the additional charges right away as that should not have happened. We will make sure a customer service representative reaches out and refunds any unauthorized payments. Hoping you have a nice day.
Marin
He was really helpful — he reviewed everything quickly, thoroughly, and found a detailed, situation-appropriate solution.
Silvano S.
It is very easy to forget when a free trial expires. It is infinitely more difficult to find a company that understands that you forgot to cancel it. That was not the only thing that impressed me about Solidgigs support. The automatic responder was clear (I am on a different time zone), the response and the action were very prompt and polite (and I am not saying that just because they cancelled my free trial after the deadline!)
David S.
Muy buena experiencia
Larke N.
For people attempting to be paid writers or get an honest well paying position in that field this site is very helpful.
Breien B.
The company is very well organized & jobs are easy to find. The customer service will work with you on whatever the matter is also.
Aline Mayumi Koeke B.
A experiência foi limitada, uma vez que eu preciso vincular meu cartão de crédito mesmo pra usar a versão gratuita por 14 dias. Desisti apenas pelo fato de ter que vincular o cartao de crédito.