Owen E.
I ordered 4 pairs of shoes I got 2…
I ordered 4 pairs of shoes I got 2 pairs after a month then was told I wouldn't get the other 2 for another so then I requested a refund then i was told they don't do refunds so I told them I'll get my money back through my bank regardless thats when they said ok we will refund you
Response from SOLE SERIOUSSApr 1, 2023
Hey Owen, We're sorry to hear that you're unsatisfied with your Pre-Order and truly apologize for any delays or inconveniences experienced. Since then we have changed our business model and removed our Pre-Order service. We can now proudly say we offer the fastest shipping in the industry as all orders are shipped out same-day (Mon-Fri). We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS


