SOLE SERIOUSSReviews of soleseriouss.com

I ordered was shoes on October 3,2025 still waiting on them. I’ve emailed numerous emails no response. I messaged no response. I will never order again from them. Paid already. Very disappointing customer service.

Pre ordered a pair of baroque brown flightposites back in October. I contacted Nike's corporate office who informed me that there's no release date in the foreseeable future. I've literally been emailing soleseriouss every day requesting a refund and still haven't gotten a response or refund. They have a phone number that doesn't work. Very disappointed with this company and still waiting for a response and my refund.

Did a pre-order and months later have not received my shoe. Was told that in 2 to 5 business days and 10 business days later still no shoe and they ghost me and quit answering emails. I filed a dispute over my money and canceled my order same day but still dont have my money or the shoe

Pre ordered a release for 28 February. Was told numerous times my order was expected to ship in 2-7 business days, never did. 2 months later, still no shoes. Do not use this service. Stockx is way more reliable.

Preordering is a scam. Their refund policy just reinforces the scam process by not refunding our money when they don’t deliver on their end. Should have read the reviews before trying a new shoe site. Order some shoes that turned out to not be in high demand waited till after my “premium”shipping window sent several emails no response. Feels like they must be ordering from overseas. I no longer want the order no more. I want my refund I do not want a gift card or credit that I can only use on the site. Ended up ordering the shoes I wanted from a way more reputable site and at a way lower price and they came within the week! Ordered 2/25/26 shipping window 3/20/26-4/10/26 today’s date 4/19/26

This company is the worst I am taking my claim to the better business bureau for sure. If you're seeing this don't even bother wasting your time and money. 5 weeks in and still no shoes or communication.

Preordered Jordan 4 “Lakers”’on Feb 4. The shoe released on 3/4 and was told the latest I should receive my order was 3/21…Emailed them on 3/24 and was given an apology and was told their was a slight delay but that the order was now scheduled to be shipped in 3-7 days…When yet again after 7 days I still had not received my order or any communication, I emailed again on 4/2 requesting a refund if my order couldn’t be fulfilled now, since at this point it’s been more than 2 months since the order was placed and more than a month since it was released. I haven’t received any response since. What’s really ridiculous is I can literally go to any legitimate site at this point and the shoes are readily available with immediate shipping available, but somehow they are having a hard time getting a GS size of a shoe that clearly is not that scarce. But, lesson learned, I’ll have to let my bank get involved at this point. SMH

I pre ordered the gamma 11 got two updates after that nothing . After numerous email haven’t heard back from them smh !!!!!!