LaNita
Tragedy
Ordering was a breeze. Sending back the items for a smaller sizes currently a nightmare. All the instructions I was given to do so have been done, however, no one has gave me permission to send those shoes back yet, and I had planned on taking them on a trip. if I could give you stars, I would
Response from SOLE SERIOUSSMay 4, 2024
Hey LaNita, We're sorry to hear that you're unsatisfied with your order and truly apologize for any inconveniences experienced. Here at SOLE SERIOUSS we want you to be happy with your purchase and with our 7 Day No Hassle Returns our mission is to guarantee your satisfaction. You are able to return/exchange your items for a different item/size or a refund in the form of SS site/app credit within 7 days of delivery ensuring the item is still in Brand New condition & Still has our SS Authenticity tag attached & intact. To initiate a return please visit: https://soleseriouss.com/pages/returns-exchanges If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS