Sola Wood FlowersReviews of solawoodflowers.com

Good product & reasonable pricing. But misleading & confusing lead time. Followed by terrible customer service. When ordering corsages & boutonnières for 60 people, I entered the event date (with 34 days lead time). Pkg arrived 4 days after it occurred. They take zero responsibility, would not refund or accept a return, nor any help at all. They should have clearly spelled out their ship-by date when I ordered. We had no flowers for 60 students at a formal event. And no recourse. Only order if you have lots of cushion time and are willing to endure infuriating customer service if anything goes wrong.

I had an extremely disappointing experience. It took approximately one and a half months for my order to be prepared and shipped. In addition, I paid for expedited UPS/FedEx (2–3 day) shipping, yet the package was scheduled to be sent via USPS and was arriving in 10 days. Meaning I am going to receive my orders a few days before the wedding. The long production delay, combined with the failure to use the shipping method I paid for, is unacceptable. Extremely stressed and disappointed. I wish I never ordered from them! Unfortunately, I cannot recommend Sola Wood Flowers based on this experience. If you are prepared to wait several months and do not mind waiting until the last minute, you may proceed; otherwise, I would suggest considering other options.

I placed an order in January for the Sunflower Daze bouquet (check it out on their page) and I ordered custom colors for the arrangement. I even paid extra for them to build it for me because I wanted it perfect. Sunflowers were my mother's favorite and since she is no longer with us, it was my way of having a part of her with me. While I did receive my order, my sunflowers were ivory!!! I contacted customer service and was informed that the colors on the website are for demonstration purposes only and that my custom colors were used. I reminded here that I ordered the Sunflower Bouquet and while I customized the remaining flowers in the bouquet, any reasonable person would expect the sunflowers to be yellow...it's the sunflower bouquet. Instead of honoring their policy of "DEDICATED TO SATISFACTION If you're not 100% happy with your purchase, we'll work with you to make it right," she began to argue with me...to the point were I stated that I would just have to dispute it with my bank!!! I then attempted to leave a review on the page just so that future brides will know that #SunflowerDaze does not mean you will get yellow sunflowers...I wish someone had informed me, but customers cannot leave reviews on the page. It appears that the company cherry pick reviews that are only favorable to them!!!! A google search revealed true reviews and I caution every bride to read them before purchasing. The company is not honorable and you will not be satisfied with their customer service. They do not care about the customer; this one of example of many clearly shows.

Unfortunately, my experience mirrors a lot of others here. I placed an order on December 27th/2025 for a medium bridal bouquet - and had them assemble it for me. In the order form youre given 5 color choices. I chose three of one specific color (black) because I wanted the majority of the bouquet to be black. And then with the remaining 2 choices I added gray and burgundy. Hoping they would basically be accent colors (2/5 of the bouquet). I FINALLY received my order today (February 3rd/2026), opened it up and first thing I noticed was that the 3 colors were all in there in equal numbers. So NOT majority black like i ordered. Second thing I noticed was nearly all the flowers that were closest to the top of the box are damaged. Broken, paint missing etc. Now.. I think with some time and patience I could fix these up good enough that you wouldn't notice. But still, I didnt want more work to do. I also noticed that the extra $10 I paid for the vibrant dye (or whatever they call it) went to waste. They used the same dye i would have gotten had i not paid the extra fee. I sent a text msg to customer support asking about these issues. Their response was to do what I had already explained I did on the initial order (fill 3 color options in with the same color), showing they either didnt read, or didnt understand what i wrote. When I told them I had done that already and got what I got. They then said to just order flowers separately and build it myself. So.. no apology for THEIR screw up. No help with fixing it. No nothing. Just getting told to order more and try again. Not happy about that. Id save your money and go elsewhere. I do have an aside point to anyone still wanting to risk it though... I didn't get what I ordered, they were damaged and customer service sucks. But I have to say, even still, the flowers are very pretty. Ill likely just put them in a vase on my kitchen table. Im just really disappointed that I'm back to square one with my bridal bouquet with the deadline looming. And out nearly $100 (CAD).

I ordered the free sample because I wanted to see the quality before ordering for a wedding. Paid only the shipping, Never received the product but they won't refund me the shipping because they said it shipped. They are aware that I never received the product because on the shipping it shows I never received. If you need them for a wedding, go elsewhere. If I can't get the samples, how will it be for orders?

ZERO STARS Do not order from Sola Wood Flowers. This company is unreliable at best and dishonest at worst. I ordered 3” Classic Daisy flowers and my order confirmation was correct. When my order arrived on January 20, I instead received 1.5” Autumn Sunflowers — a completely different product. The flowers were packaged in plastic bags grouped by 20, and each bag was labeled “Autumn Sunflower,” with the name crossed out using black Sharpie. This was not a simple mistake or mislabeling — it appeared to be a deliberate attempt to hide that the wrong flowers were sent. They advertise 2-day shipping, yet I placed my order on January 8 and didn’t receive anything until January 20. Customer service was just as bad. I called twice, waited roughly 20 minutes each time, and was sent to voicemail. When they finally responded by email, they misrepresented the issue as “missing items,” even though the problem was clearly that they sent the wrong product. After this experience, I checked the Better Business Bureau. According to the BBB (screenshot available), Sola Wood Flowers is not accredited, has an F rating, and shows over 150 complaints, with 148 marked as failures to respond. Unfortunately, my experience fits that pattern exactly. This was a time-sensitive order, and instead of accountability, transparency, or urgency, I experienced delays, deflection, and what felt like intentional deception. Based on this experience, I would not trust this company with any important or deadline-driven order. Save yourself the stress and shop elsewhere.

Terrible company and customer service. Received poor quality products with broken flowers and a bouquet that looked nothing as described. Chair decor looked like something from dollar tree. Missing table runner. Broken flowers revived for cake topper and customer service has done nothing but run me around in circles. They said no returns after 15 days but it took me almost 6 weeks to even get the crappy product. They have an F and terrible reviews on the BBB too

Absolutely would not recommend If I could leave 0 I would I ordered a bouquet early October for my wedding at the end of Oct no where did it say it would take over two weeks in fact it said fast shipping which is why I ordered. I got an email from them 2 weeks later that said they would start working on my flowers and I would get it by October 31st I immediately messaged them which mind you is ridiculous in itself it took them several days to respond. I told them to cancel my order as my wedding was October 26th and the flowers would be useless. I paid 170.96 for my bouquet and two diy ones they told me since they started working on my flowers they could t cancel my order!!!! If I would have known it would take nearly two weeks for them to even start working on my order I would have never ordered their website should have in big words shipping is not fast it will be a month before you get your custom order!! Now I'm 2.5 months later trying to dispute the charge and to make it worse I paid in full and they took another 43 dollars out and said I owe on affirm even though my bank account shows I already paid. I'm so livid right now, I've literally never experienced this horrible of customer service I've never disputed anything in my life. My wedding was supposed to be happy and I shouldn't have had to stress about my flowers and the whole time I scrambling trying to find another bouquet when I already paid 170 I had to spend more money I didn't have because I already reached my budget for my wedding!! I do not recommend anyone buy from them unless you want shitty service and a company who doesn't put customers first and make it right