Sola Wood FlowersReviews of solawoodflowers.com

I would give 0 stars if I could! DO NOT USE THIS COMPANY!! I am a one week out for my son’s wedding and my flowers should’ve been here over a week ago. They are now telling me they are expected in two weeks. And will offer zero refund or accommodation at all. They literally do not care.. Do not under any circumstances purchase from this company!

I ordered sola flowers for my wedding. Flowers did not come. It’s been a month and a half. Extremely disappointed. There is no number to call. Limited email communication. The email communication that I did get stated that they would give me 30% off because they never came. No offer of a refund or of a resolve. Beware of this company. Very unprofessional to say the least!!

Very let down by the experience. I am planning my early 2027 wedding and wanted to choose Sola for their long lasting faux flowers, so I ordered a sample. I only had to pay the $10 shipping which I was fine with. But after 2 weeks, there is still no update on the order. Their site says "please see tracking number" but there is no tracking. Clicking to the next page shows "order still in processing". I contacted the company and the never got back to me. I ended up disputing the charge with my bank because I am petty and don't want any money going to them at all. Sola has no cancellation process. They say once your order is processed it cannot be cancelled. I read really nice reviews on Reddit and other sites so I gave it a try but I ended up really glad that I did not order my actual bouquets from them. Order at your own risk!

Single worst company we have ever worked with. DO NOT WORK WITH THEM. They will delay your order, refuse to respond, and they only allow you to email customer service. All listed numbers for them online are disconnected. We will now be pursuing a fradulent claim with our credit card company and reporting to the BBB.

I ordered flowers over a month ago and have not received any order updates. My wedding is in 9 days and I have been trying to get a hold of anyone to talk to and get an update for 5 days and no one has responded. Our order was over 3k dollars and can't talk to someone about it! Terrible customer service would never recommend.

Do not order from this company. They do not provide the service or product that you pay for. They put information on the order tracker showing a label has been created, I paid for expedited services a month later they told me they had sent the flowers but I tried several times to file a lost package claim and they told me I couldn’t because they never picked up a package. Finally they tried to give me credit to purchase more product with $10 extra. Why would I want to order anything else when I read the reviews of people just like me scammed out of their money and caught without the product I paid extra to get quickly just in case. I was then promised a refund and two weeks later nothing. Please save your hard earned money and heartache buy from a reputable company.

Terrible service. Flowers came a month after wedding. Refused to refund cause they were already in “production”. It took a month to make what I got?!? Absolutely not. I got basic bouquet and one small centerpiece. It’s not even great quality. Not worth it!!!!! Wouldn’t recommend them to my worst enemy.

If I could give negative stars I would. Purchased several items from Sola and the site stated 3-5 business days to process. After checkout it stated delivery on Oct 5th. This is outside the date for our wedding, about a month in advance. I immediately tried to cancel. Not a week later or days later. Immediately. First, this company has no phone number to call. Second you have to use their Chat service. No one responded to the chat for days. To finally come back and state that they will not cancel the order. Tough. Their site says cancellations are on a case by case but they still refused. This order has not started, or processed yet. Yet they still refuse to cancel the order. Do yourself a giant favor. STAY AWAY! These are scam artists and I wish I would of seen their Trust Pilot scores before hand.