Solawave Inc.Reviews of solawave.co

Zero stars but it is forcing me to leave one. First, the 2-and-1 is a bit awkward to hold, so was not the best product to start with, but I had a few scars I wanted to soften so I could make it work well enough. Second, the device only lasted <4 months before it stopped working. Initially it would not stay on longer than 5 seconds. Then it would not come on at all. This is fully charged with the correct chargers. I contacted Solawave to notify them of the failed quality control and asked for a refund. They ended up exempting after much hassle and back and forth 60 day refund limitation (instead offering the one year warranty which offers a device replacement - which due to lack of trust in quality, I’m not interested in.) thus, I’ve updated the review as it ended up with a semi favorable outcome.

Updated: I bought a wand and have been using it everyday for the past 6 weeks. Unfortunately I have not seen much improvement in my skin. I have requested a refund with 60 days and after few hiccups in communication, money was fully refunded. thank you

Recently bought their newest wand "Radiant Renewal." Ive noticed the fiest gimmicky thing about this, the sites description reada "Our latest 4-in-1 Skincare Wand combines four science-backed, proven skincare technologies for the ultimate 3 minute at-home treatment." However, the instructions manual actually indicates its 3 minutes per facial area (there are multiple outlined) so it's really a 12 minute tx for the entire face. Item works and is a nice addition to applying serum, really not convinced that its worth the cost at this point - I've been using for 2 weeks.

Our delivery disappeared and customer service was very slow, however, they did eventually come back to me and rectified the problem with a refund. We never received any product so I can't comment on that.