michael M.
I purchased a toy named Markle it was…
I purchased a toy named Markle it was defective and would not work properly . I contacted you for how to return for credit to my credit card. It drug on for weeks and finally they came back a said I don’t have to return item they will send me another toy. That’s great to hear after I waited so long and thought I got scammed so I bought another toy from someone else. No going thru PayPal to get my refund. Thanks Mike Morton
Response from SohimiOct 23, 2025
Thank you so much for taking the time to review us.. We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product. We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.