SohimiReviews of sohimi.com

Response from SohimiJun 10, 2026

Thank you so much for your positive review and for sharing your overall good experience with us! We are thrilled to hear that you would shop with us again. Regarding the shipping notification, we actually do have an automated system that emails the tracking details as soon as an item leaves our warehouse. We are so sorry that this email didn't make it to you this time—sometimes our system emails can accidentally get filtered into the Spam or Promotions folder. We are actively checking our system to ensure this doesn't happen again. For your future orders, please feel free to whitelist our email address, or check your spam folder if you don't see the tracking info. Thank you again for your valuable feedback, and we look forward to serving you even better next time!

Response from SohimiOct 24, 2025

Hello, Thank you so much for taking the time to review us.. We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the last package is on the way, please check it here:https://track.4px.com/#/result/0/4PX3002107047237CN. If Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.

Response from SohimiOct 13, 2025

Hello, Thank you so much for taking the time to review us.. We are very sorry for the logistics delay. Since some products are shipped from overseas warehouses, it will take longer than local shipping. After checking, we found that your package is on the way. Please track it here>https://track.4px.com/#/result/0/4PX3002041425030CN Thank you for your support.

Response from SohimiSep 15, 2025

Hello, Thank you so much for taking the time to review us.. We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product. We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.

Response from SohimiSep 8, 2025

Hello, Thank you so much for taking the time to review us.. We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product. For the size issue, we have marked the detailed size of the product, and hope you will purchase according to your needs. Thank you for your support We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.

Response from SohimiApr 1, 2025

Hello, Thank you so much for taking the time to review us.. We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 1 month after sale, we will give you a full refund or reissue you a new product. We are sorry to bring you a not-good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.

Response from SohimiMar 24, 2025

Hello, Thank you so much for taking the time to review us.. We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 3 monthes after sale, we will give you a full refund or reissue you a new product. We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.

Response from SohimiJan 13, 2025

We are sorry that you did not receive the product. According to our communication, the package was delivered to the designated location, but due to holidays, your package may have been taken away by someone else. You also called the police, but the police were unable to find the package. As a responsible store, we can resend the package to you. We hope you can understand and thank you for your support.