Dee
Delivery was great didn't take long and…
Delivery was great didn't take long and product was easy to setup and use. No complaints so far

Sohimi is an online intimate wellness retailer offering vibrators, male masturbators, couples’ products, lubricants, and related accessories. Our website is designed to help adults compare products using published specifications, care guidance, shipping information, return conditions, warranty terms, and customer feedback before ordering.For standard products, inventory is separated by fulfillment region to make delivery estimates more predictable and reduce unexpected transfers between warehouses. Clearance, final-sale, or other specifically identified products may ship from another warehouse when this is disclosed on the product page before checkout. Availability and delivery estimates can vary by destination and product.Orders are sent in discreet outer packaging. Customers can review the current Shipping Policy, Refund Policy, warranty information, Privacy Policy, and billing information on sohimi.com. The product specifications and eligibility conditions shown on the relevant product or policy page apply to each order. Customers should review the current terms before purchasing because promotions and eligibility conditions may change.Our review history includes both positive and negative customer feedback. Sohimi does not create, buy, or rewrite customer reviews to change their rating or sentiment. We use customer feedback, including complaints about delivery, to identify operational problems and improve our fulfillment process.For questions about an order, delivery, return eligibility, warranty support, or product information, contact [email protected]. Please include your order number when contacting support so the team can locate the order and respond more efficiently.
Sohimi (sohimi.com) has 152 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Dee
Delivery was great didn't take long and product was easy to setup and use. No complaints so far
Francine C.
Customer service taking care, as long as the problem is not résolved. Thank you.
Response from SohimiMar 4, 2026
Hello, Thank you so much for taking the time to review us. We highly appreciate the positive feedback and are so glad you are happy with our products and service. If you do ever have any questions or any concerns just let us know and we will be happy to help.
The Dead-Eyed F.
It's a good doll. Feels great. Made better than the first one I ordered. Boobs squishier. vag tighter, more secure. Was about 6 mo into the last one the vag split, rectum split from cleaning, started getting cracks in her joints, wouldn't stay put when you moved her legs. This one seems softer and more solid at the same time. Excellent upgrade. The boobs did get a horrible scar from the packaging in transit, only reason it's 4 stars. I don't really blame anyone for that, so It's not really a complaint, but it does mess with the overall review. Also, I don't know what you have to do, but making it to where the nipples don't lose their color with a single shower would be awesome. Vag color I could take or leave, tbh, my head never goes down there, but maybe someone else would like that, too. But yeah, overall, I'm extremely satisfied. In another four years, I imagine even the sohimi torso I got will be utterly indistinguishable from an actual woman, we're that close. Lol, why does this website care about foul language in a sex doll review? Who's going to see this? oml
Response from SohimiNov 19, 2025
Hello, Thank you so much for taking the time to review us. We highly appreciate the positive feedback and are so glad you are happy with our products and service. If you do ever have any questions or any concerns just let us know and we will be happy to help.
Michael R.
This unit , after full charging, would only power on for 30-60 seconds, then shut down…..so it sucks, but in a BAD way! It is very dissatisfying and disappointing. What can you do about it? Customer service is replacing the defective unit n/c. My review has been updated
Response from SohimiNov 6, 2025
Hello, Thank you so much for taking the time to review us.. We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product. We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
J P.
Your products do as advertised, and were delivered promptly.
Response from SohimiOct 13, 2025
Hello, Thank you so much for taking the time to review us. We highly appreciate the positive feedback and are so glad you are happy with our products and service. If you do ever have any questions or any concerns just let us know and we will be happy to help.
Anonymous
Wish the remote had more functions on it, but the product is a good value. Also would have liked something to seal the power port so the toy could be fully submerged when washing.
Response from SohimiMay 6, 2025
Hello, Thank you so much for taking the time to review us. We highly appreciate the positive feedback and are so glad you are happy with our products and service. If you do ever have any questions or any concerns just let us know and we will be happy to help.
Shweta
-Shipping was fast as I am located in Sweden -Creative product - vibrations work as mentioned in the description with sound and manual -Although the operation is satisfactory, functionally we realised that only vibration should not be targeted for men for pleasure, it would have been more useful if it had involved some sense of movement as well
Response from SohimiApr 14, 2025
Hello, Thank you so much for taking the time to review us. We highly appreciate the positive feedback and are so glad you are happy with our products and service. If you do ever have any questions or any concerns just let us know and we will be happy to help.
Dean A.
The company itself is great always ships out very fast and is discreet with the products packaging. The last product I got not so good the suction part okay. But overall twisting and feel was not a turn on at all.
Response from SohimiApr 3, 2025
Hello, Thank you so much for taking the time to review us.. We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 3 month after sale, we will give you a full refund or reissue you a new product. We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.