Shirley V.
Superb all round experience
Easy to navigate website. Superb selection and prices. Quality goods which arrived very quickly.
Response from SohimiNov 14, 2024
Hello, Thanks for your feedback, have a nice day!

Sohimi is an online intimate wellness retailer offering vibrators, male masturbators, couples’ products, lubricants, and related accessories. Our website is designed to help adults compare products using published specifications, care guidance, shipping information, return conditions, warranty terms, and customer feedback before ordering.For standard products, inventory is separated by fulfillment region to make delivery estimates more predictable and reduce unexpected transfers between warehouses. Clearance, final-sale, or other specifically identified products may ship from another warehouse when this is disclosed on the product page before checkout. Availability and delivery estimates can vary by destination and product.Orders are sent in discreet outer packaging. Customers can review the current Shipping Policy, Refund Policy, warranty information, Privacy Policy, and billing information on sohimi.com. The product specifications and eligibility conditions shown on the relevant product or policy page apply to each order. Customers should review the current terms before purchasing because promotions and eligibility conditions may change.Our review history includes both positive and negative customer feedback. Sohimi does not create, buy, or rewrite customer reviews to change their rating or sentiment. We use customer feedback, including complaints about delivery, to identify operational problems and improve our fulfillment process.For questions about an order, delivery, return eligibility, warranty support, or product information, contact [email protected]. Please include your order number when contacting support so the team can locate the order and respond more efficiently.
Sohimi (sohimi.com) has 152 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Shirley V.
Easy to navigate website. Superb selection and prices. Quality goods which arrived very quickly.
Response from SohimiNov 14, 2024
Hello, Thanks for your feedback, have a nice day!
tetsusan
Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me refund. Sohimi said they would give refund if I gave a positive review and if I returned item to China at my expense. Now I'm getting all kinds of fishing and scam emails from China because I told them they lie and are dishonest.
Response from SohimiNov 11, 2024
Hello, first of all, if the product you received has quality problems within 30 days, we can resend you a new product or refund you directly without any positive review from you. In addition, you don't need to ship the product to China. Finally, the refund from PayPal is also our initiative. As for the fishing emails or something you mentioned, we never do that. If you have any questions, please contact our support team instead of giving malicious negative reviews. Thank you for your understanding.
Brittany
Perfect! Exactly what I was looking for! Extremely fast delivery!
Response from SohimiNov 6, 2024
We are glad that you are satisfied with our products and thank you for your support.
Richard C.
Sohimi has contacted me and told me the reason for the longer than normal delay is that my purchase was out of stock in the U.S. and had to be shipped from China. Tracking now shows the package has cleared customs so it will be delivered shortly. Other than this one little glitch I have been more than happy with Sohimi customer service and the care they provide to their customers. I will not hesitate to reorder from them in the future.
Response from SohimiNov 6, 2024
Thanks for your kind understanding.
CHRISTOPHER C.
I've bought 3 so far. The first was Black night which was flawless for a year. Stopped recharging Now there are so many to choose from it's very confusing. So read them carefully. The second I bought replace the last. But it only has twisting motion. The third I read carefully and still ordered wrong. It had vibration and trusting, but no twisting motion. Worse part is it arrived broken. I was able to open it and had a broken screw in one of the thrusting section. I was able to steal a piece to work out of the other 2 to fix it. The black knight to me was the best but only last a year. The website should have a filter that you can check mark what you are looking for. Like, thrusting, twisting, vibration and so on. But they don't. And they only take returns if the quality is no good. Not impressed.
Response from SohimiNov 5, 2024
Thank you for your feedback. Regarding the filter you mentioned, we will update this function later. In addition, regarding product issues, if the product you received has any quality problems, you can contact us and we can resend the product for free. Thank you for your support.
Topdrivejesus
Safe, discrete packaging and the product was intact and functioned as advertised.
Response from SohimiNov 5, 2024
We are glad that you are satisfied with our products and thank you for your support!
Raymond B.
It's nice to buy a product that does works the way it is advertised
Response from SohimiNov 5, 2024
we are very happy to hear this news, and we are honored that the product can bring you happiness. Thank you for your support.
Jessica P.
Two thumbs up for this product. This product is gentle and it takes me to a full climax with in minutes. Buy it now!!
Response from SohimiNov 4, 2024
We are very happy to hear such news. Thank you for your support, and we hope you can have more happiness!