Sogro S.
My account is getting blacklisted....
My account is getting blacklisted....
SoGro is a powerful service that will grow your social following with real, organic, people and businesses. We’ll help you connect with up to 1000 targeted followers per month. Contact us today!
Sogro (sogro.co) has 55 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Sogro S.
My account is getting blacklisted....
Ellie
I signed up for a free 10 day trial. The first thing I was asked was my credit card info without a clear introduction to their process. The number of my followers increased the first day of the trial but then it stopped. I thought it was because my trial was finished. But still the number of people I was following was increasing so fast. The accounts who were following me were in Africa which is not my customer target since I am in the US and there were all the brands who had the same products, and it was the same thing with the accounts I was automatically following. I was feeling I was taking advantage of by sharing my account info with them. After 15 days, I tried to contact them but there was no phone number. I sent them a message that I was not happy with the service, and nobody responded the chat. 2 months later, I found that they were charging my account for $40 every month. I messaged them that I never authorized the purchase and I had already told them that I wasn't satisfied with their service. They told me that they were logged out of my account and couldn't log back so they hadn't worked on account 15 days after the first time they charged me. They told me based on their term they keep charging you until you cancel whether they worked on your account or not. They told me they just follow people and like they posts hoping that they follow you back, and if not, it is your problem. Again, no person to talk with on the phone. They wasted 2 hours of my time to chat with a person who was responding every 5-8 minutes. Complete waste of time and money. The websites that ask for your credit card the first thing and don't have phone number or address are shady as well as Sogro.
Sogro Subscriber Sophia A.
Stats below. Seriously I LOVE this app, My followers are going up about 20-40 per day but what I love most is all the followers that are coming to me. I have met so many people in my industry, made connections, and these are REAL people and fans. These people are in a similar industry/interests so we talk and support one another. I love it! but if you don't believe here are my stats for one month: Start may 13 at 1590 May 15 1660 May 18 1700 May.20 1743 May 22 1776 May 24 1824 (no more free trial) May 27 1880 May 29 1902 May 31 1937 June 2 1994 June 3 2019 June 6 2067 June 10th 2116 June 13th 2152 June 15 2190 June 17 2216
Response from SogroJun 20, 2019
Hi Sophia! We're so happy our service has been successful for you! Thank you for being a customer.
Jaya
Let me first say that I LOVED Sogro for months! I saw a huge amount of growth, the majority of my new followers were in my target market, and my engagement grew with my following. Sadly, a couple weeks ago I got blocked by Instagram from following new accounts. I contacted Sogro and they suggested that they pause my subscription and asked that I tell them once the block was lifted. I contacted them again about a week and a half later to say that that the block had never been lifted and ask for additional advice. Regrettably, Sogro had reactivated my account without waiting to hear from me and that had extended my block. Given their error, Sogro suggested that "At this point it might be good to cancel your membership and give it a month or so to ensure your account doesn't get compromised." No growth is worth getting your account compromised by Sogro. I'm deeply disappointed with their service and hope they didn't permanently destroy my account functionality (these blocks typically get lifted within a day or two, but my block from Sogro is going on two weeks). Clearly they know that this is an issue and that using their service can compromise your account, I just wish I'd know that before signing up with Sogro.
Response from SogroJun 20, 2019
Hi Jaya, We're very sorry about your experience here. Blocks are rare in our experience but since we manage thousands of accounts we do see them occasionally. You may have read online that blocks are getting more common even without using a service such as ours and can last 2 weeks or more. We do everything we can to properly handle these scenarios. If there is anything we can do to make this right please reach out to [email protected] and our senior leadership would be happy to discuss. We'll get you connected with them. Again we apologize for your experience, it certainly isn't what we want for you.
Sogro S.
Overall great experience regarding the growth. My followers are growing every day and my account has been growing a lot since I first started to used the service a month ago. It is great to use this service for when you don't have time to to spend hours following new accounts in your niche. I can focus on interacting with the other users and posting great content.
Response from SogroMay 30, 2019
We're very glad you're getting good value from our service. We'd love to hear what we can do to get up to a 5 star review! Let us know on our live chat and we'll see what we can do. Thanks for being a customer!
Ann
I've enjoyed working with Sogro. Though their work is about social media and online presence, they have maintained a personal approach to doing business. This is very important to me.I hope they can keep this personal touch as the company grows.
Response from SogroMay 14, 2019
We're so glad you've enjoyed our personal touch. We'll certainly keep it going!
Sogro S.
Sogro has delivered on its promise, garnering organic Instagram followers. I’ve loved the results I’ve seen in just a short time! I’ve doubled my audience, likes, views, comments etc.
Response from SogroMay 13, 2019
So glad to hear! Thanks for being a customer!
@dianebell
I had been doing what everyone tells you to do to grow my IG account...and it was growing, steadily but very slowly. Within a week of signing up with Sogro my followers had increased by 50% (yes, you read that right). Another week and I’ve nearly doubled! Best of all, I’m connecting with tons of the right people. I couldn’t love this service more or recommend it more highly. If you are serious about growing your Instagram account, don’t hesitate.
Response from SogroApr 26, 2019
That's so great to hear Diane! Thank you for the review and we hope you continue to enjoy our service!