SogroReviews of sogro.co

MIA and won’t cancel account.

Charged me for a year back in July, and since then no services have been rendered. All attempts on multiple channels to get in touch with them have been ignored. I think they've gone bust? No idea, but will be seeking Mastercard's purchase protection on this as I really feel like I've been scammed.

I don't know what happened to this company. I have been with SoGro for years and recently they have changed their policy to offer NO customer support. Nothing has been done on my social media account for weeks despite me paying $40 a month. When I contacted them yesterday I was basically told no-one was going to help me. AVOID AT ALL COSTS ... this is not the service it used to be

I've been using these guys almost a year. Up until last month I was actually really enjoying this service, then one day I noticed a load of people being unfollowed, 600 or so. I contacted them and no answer. I asked if they had changed strategy. I contacted about 4 or 5 times, eventually I got a reply saying that due to new Instagram restrictions, they can't provide the service but they are working on it. I simply replied, ok can I please have this month refunded and then terminate my subscription. Again another few days pass and then a reply saying, sorry no refunds, it's in t's & c's. IT'S ALSO IN YOUR T'S AND C'S TO PROVIDE YOUR SERVICE! I've actually had this a few times with remote companies thinking they are above common duty of care and trading standards. Called the bank, reported them for malpractice. Nice try.

Everything was fine during the 10-day free trial, but after I paid for it, they haven’t done anything on my page... I have messaged them twice and they don’t respond.

4 stars. It seems like theirs a period of no activity on my ig. ( likes & follows)

Sogro has helped me get some interactive followers to my page. However, their methods were originally not affecting my Instagram use but I have been prohibited from following anyone on my own by IG for the past two days (I only tried to follow two people, both whom I know and was denied by IG for suspicious use).

Pretty average compared to others I've tried. Three stars because it doesn't do anything different and it lacks an auto-message feature for new followers (which other companies offer). I would not recommend this to somebody but I also wouldn't tell them to avoid -- there's worse than sogro but there is also better.