Stanley H.
Misrepresentation of Needs to Vendors
They contacted vendors that did not fit into the needs I communicated, so I spent wasted time communicating with vendors that were not applicable and with Software Advice to ask them to stop their communication. I also tried to call the number on the email I received from Software Advice and could not get through; I was repeatedly disconnected.
Response from Software AdviceJan 27, 2026
Hi Stanley, We sincerely appreciate your feedback. While we strive to match every software buyer with the best options for their organization, sometimes we miss the mark, and that's clearly what happened here. We apologize for this mistake and assure you that the advisor's manager has been notified to provide them with coaching so that this doesn't happen again.


