Pablo P.
Great job
Great job, perfect logo
Response from SoftriverNov 17, 2025
Thank you so much Pablo!

Softriver is a global branding company helping businesses look and feel confident through strong visual identity. We create logos and complete Brand Ecosystem Packages with everything a company needs to show up consistently across all platforms.With over twenty thousand brands designed for clients in 150+ countries, our specialised team delivers high-quality results quickly. Our packages include practical, ready to use assets, making it easy for businesses to stay consistent and professional from day one.We take your vision seriously and make branding simple, clear, and ready to grow. We also invite you to visit softriver.co to browse our full collection of 10,000+ client reviews. Our profile here on Trustpilot remains active and open for review and feedback.
Softriver (softriver.co) has 117 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Print & Graphic Design · Wilmington, Delaware
Excellent
Print & Graphic Design · Wilmington, Delaware
Excellent

Print & Graphic Design · Dover, Delaware
Excellent

Print & Graphic Design · Wilmington, Delaware
Excellent
117 approved reviews, newest moderated first
Pablo P.
Great job, perfect logo
Response from SoftriverNov 17, 2025
Thank you so much Pablo!
Paul D.
I worked with Louis on a complete logo and branding refresh, and the experience was excellent from start to finish. He immediately understood the vision, translated it into clean and modern concepts, and delivered a result that feels perfectly aligned with our identity.
Response from SoftriverNov 17, 2025
Thank you so much for this Paul. We really enjoyed working on your brand refresh, and we're glad the concepts connected with the vision you had in mind. We appreciate the trust you put into the process. If you ever want to take the brand even further, our team is always here.
LJohn
Like usual Louis and his team nailed the vision. Will continue to back as you know the quality of what it is you will be getting when working with them. Looking forward to the future of working with you all.
Response from SoftriverNov 14, 2025
Thank you so much for the kind words and support! We’re thrilled to hear that our vision and work resonate with you. It’s a pleasure collaborating with you, and we’re excited for everything the future holds together.
Josh
Paid, went through two drafts was bad work. Stopped responding to emails over the last three weeks. Requested a refund multiple times and no communication from joy
Response from SoftriverNov 14, 2025
Hi Josh, We’re really sorry to hear about your experience. This isn’t how we usually work, and we want to make sure you don’t walk away feeling unheard or frustrated. We’re trying to identify your account so we can connect and resolve this promptly. If you’re willing, please reach out to [email protected] so we can address your concerns and work toward a solution. Your feedback is important and helps us improve for all our clients.
James
Slow responses and terrible work. You can only communicate with softriver via one email address and sometimes they take almost a day to respond. Once they do respond to messages, edit requests can take up to a week. The service is much more expensive than finding a freelancer yourself and it is much less reliable.
Response from SoftriverNov 14, 2025
Hi James, We’re sorry to hear that your experience didn’t meet your expectations. We take every client concern seriously and have reached out directly to resolve this. Our goal is to ensure that every client feels heard and leaves satisfied. At Softriver, we always strive to provide responsive, high-quality service, and we regret that we fell short this time. We hope to make it right and resolve this to your satisfaction. Thank you for sharing your feedback, it helps us improve and better serve all of our clients.