SoftorinoReviews of softorino.com

Darnell was super helpful and quick response time!

Chloé, an employee at Softorino, once again helped me get my YouTube Converter working again. I'm very happy with this after-sales service. Margaret Cart

Quick response on a Saturday afternoon - account was reset, got it working

Errors across multiple PCs for WaltrPro. AI based support provided generic assistance that did not help. Support unable to assist prior to subscription expiring and no offer of subscription extension to enable them to help me troubleshoot and actually use the product. Do not recommend, money for nothing. Edit 2026/05/07 Following the response from Softorino - I emailed their support to get a refund. After some delay, they advised that my subscription is already cancelled (which wasn’t a concern, I cancelled it as their product didn’t work). I was then advised that my refund request was over 30 days and declined as per their policy. This experience is an example of their lack of customer service. Edit 2026/05/09 I replied back to support advising that I was offered a refund here on Trustpilot. They replied today stating that I will not be getting a refund. After reiterating to support for the 4th time I was offered a refund on trustpilot, they asked I provide a screenshot. Once I provided it I was given a 50% refund of the total I paid for the non functioning product. Overall - don’t recommend the hassle.

Software wouldn't work on my computer for some reason. But Softorino very supportive and eventually provided a complete refund.

Softorino’s Volume Concierge 2 app is a great little tool that assures my computer volume is not accidentally set too high at inappropriate times. I have it set to automatically reduce my volume close to bedtime so no one in my house gets awoken by some stray notification. I am thrilled with their product support team, especially for the quick and personal attention they gave me for such a small app when I ran into a minor license issue. They got their back-end technical staff to quickly identify the root cause and told me exactly how to resolve my issue. You can trust Softorino to have cool apps that are well supported by personal product support staff.

Software was easy to use and recommended by Apple support. It didn't work on my old ipod nano, customer service was excellent. Responded quickly and refunded promptly.

I really like the Softorino apps. In addition, they have excellent customer service. I accidentally renewed my Universal License under a different email address, which resulted in 2 payments. When I contacted Softorino, they refunded the 2nd payment immediately.