sofabed.comWe design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...
sofabed.com (sofabed.com) has 214 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Yvonne H.
I ordered well ahead of the time I needed it- Company held delivery until our move-in date. Came assembled, which I highly recommend. Delivery guys were nice and on-time. Chair is comfy, stylish and practical.
Response from sofabed.comAug 30, 2022
Thanks so much. I am glad you mentioned it, yes we can hold the delivery in case people want to order in advance. Thank you for your feedback. Thx Dave.
LChiolis
We purchased the Monika sleeper sofa and couldn’t be happier with the purchase. The couch is well made and a great functional pull out design. We emailed with sofabed.com with some questions and had a great online experience. The delivery was delayed the first time but when we did receive it the guys were great and did a wonderful white glove service. Highly recommend both the website and the monika sofa.
Response from sofabed.comAug 18, 2022
Thank you so much for your five star review. We appreciate your business. thanks James
Rachel
The delivery was well organized and the workers were polite and skilled at setting up the bed. At first I was scheduled for 12-4pm window. However the driver called at 9am saying he would be there in 5 minutes. Since I was 2 hours away- i missed this delivery. However, dispatch promptly scheduled another window which was two days later. The delivery was scheduled for 9am-1pm and the driver called me at 7:44am and told me he’d be there at 11am and I told him to buzz my buzzer when he arrived. Then at 8am my buzzer rang and the couch was delivered swiftly and put In place as promised . But only after the driver asked me if I wanted them to “remove the plastic package”. I said yes and then they promptly set up the piece in place. Great service- even if a bit early. But in life when do you ever get things early?:-)
Response from sofabed.comAug 5, 2022
Thanks Rachel for your feedback. All if well which ends well.. glad you got your delivery even if it was earlier than anticipated :) We appreciate your business and looking forward to serve you again in future. thanks Dave@sofabed
John
Good customer service and really helpful staff. They made the whole process easy.
Response from sofabed.comAug 18, 2022
Thank you. We appreciate your feedback. thanks Dave
Dominick S.
It came earlier than expected. Delivery was smooth. Well built sofa that will make my studio a functional bedroom when needed.
Response from sofabed.comAug 5, 2022
Thanks Dominick, we appreciate your business. We work very hard to keep our customers happy and are glad to see positive results. Thanks James@sofabed
Adam R.
It was very easy to order my dream couch. They answered any questions I had and customer service was super quick to respond if I had any questions. I would recommend them to anyone looking for a nice new couch. Adam
Response from sofabed.comAug 5, 2022
Thanks Adam for your 5 star rating. We get better and better everyday by listening to customers like you and appreciate your inquiry and your business. thank you Dave@sofabed
George Butts J.
The experience was excellent and the white glove delivery was exceptional
Response from sofabed.comAug 5, 2022
Thank you George, our customers expect nothing but the best and that is why we only offer white glove delivery. We are glad you are pleased with the service. Thanks Jane@sofabed
Lisa M.
James at sofabed.com was so helpful when I was searching for a couch. It was fast and easy to communicate through text, I ordered right away. I definitely recommend their company!
Response from sofabed.comAug 5, 2022
Thank you Lisa. We appreciate your business. Comments like this makes our day.. thank you and keep us in mind for your future needs. We are soon expanding to offer lot more products. thanks James@sofabed
