sofabed.comWe design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...
sofabed.com (sofabed.com) has 214 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Scott K.
All communications were timely and professional. Fast Delivery. On time. Quick unloading and placement of sofa. A great experience. Would buy again and recommend to others.
Response from sofabed.comOct 19, 2023
Thanks for your kind words. We truly appreciate it. These five star reviews encourages us to work harder and win more accolades from customers like yourself. Thank you. Thx Dave
Anna
The service for placing my order was great! I called them to change my payment information after placing my order and to check on the status of the order and they were very helpful every time. The product was as expected. I love this sofabed and would definitely recommend. The delivery process was seamless. They called me a few days before to arrange delivery and arrived on time and built the couch with the white glove delivery. Overall a 10/10 experience when ordering from sofabed.com
Response from sofabed.comOct 19, 2023
Thank you Anna for your feedback and your kind words. We are grateful for that. At sofabed.com we strive hard to make sure all our customers get five star treatment. We look forward to serving you in future. Thx Vik
Jojo
Sofa is great quality, came fast, I had to deal with customer support a couple of times regarding a COI and other issue and they were very supportive and answered fast. Excellent!
Response from sofabed.comOct 19, 2023
Thanks for your feedback and your five star review. We are grateful for that. We look forward to serving you in future. thx James
customer
The couch is absolutely gorgeous. The color is perfect and the structure and quality of the sofa bed is superior. It folds out very nicely and is somewhat comfortable if you like a harder bed. I will be adding a topper to the bed when it is being used. The service team that delivered the bed was also outstanding.
Stevie, Northern C.
I bought a Queen sleeper loveseat (Hampton) for my ADU/office in my backyard and loved it so much, I got another one for the spare bedroom in my house. And sofabed.com was awesome. I expected delivery in 5 weeks but got both within 3 weeks. Really pleased with the whole experience.
Stephanie C.
We received very attentive service from James. We have had one issue with the center headrest not lifting up, but James is investigating it and I feel confident that it will be resolved.
Consumer
My convertible chair/bed appears to be well made. It is firm but comfortable and looks attractive. The seller and shipper kept me apprised of the delivery status of my order. It was delivered promptly and courteously. I’m very happy with sofabed.com.
Jeffrey H.
We ordered our new Nico King Sofa Sleeper from sofabed.com. Ordering was simple and fast. The customer service rep (James) was pleasant, polite, patient and helpful. We got the Total Care VIP Protection Plan, when we placed our order, which we are really happy with; haven't had anything happen yet, but nice to know the furniture is protected if any damage does occur. The delivery was great. The delivery crew was very efficient and fast. The sofa is wonderful. Thank you to everyone at sofabed.com and the delivery carrier, Metropolitan!
