Chontae B.
I reached out to customer service for 3…
I reached out to customer service for 3 days for help and I’ve gotten no response
Response from Social BoostJan 5, 2026
Hey Chontae, I’m really sorry you’ve had this experience, that must’ve been so frustrating. Over the New Year, our support team was working reduced hours, but the longest delay we had in replies was around 2 hours. We’ve checked our system and couldn’t find any messages or account under your name, so it’s likely this was meant for a different company. If you reach out to us on live chat via our website, we’ll be happy to look into it and help you figure out which company you were trying to reach. We’re here to help however we can. Wishing you a happy year ahead, Holly



