Sobe RelocationReviews of soberelocation.com

Worst moving company EVER! They will original quote you a price just to going your business. They will call you several times before the move to make you feel confident about the move. However, when they are sitting in your living room, truck outside they double the price. Then they blaming you saying that I should've asked more questions. They are frauds and I would not recommend. I dont wish this on anyone.

I used Sobe in September. They didn't tell me they was a broker. I moved fr St Louis to Buffalo. There was no communication about when I was getting my stuff. I was told different stories from Sober and D&H. So I went back to St Louis and got my stuff in October. And still got the run around. After getting the police involved I finally got my stuff. But there were items missing. Have not heard from either company about my missing items

****Stay Away****from Sobe relocation services- the people they hire steal and open up your belongings and remove anything these plunderers You will be sorry for arranging your move with them. Please heed my warning that you can avoid the disappointment I feel Sincerely David Prince

This company did not represent itself as a broker. I was told that I would work with one person until move was done. The initial estimate was almost half what they tried to charge me once the QA person did a virtual scan of my items. which they did not tell me this was going to happen. They did not keep me informed of when movers were coming. They gave me an estimate day and the movers missed the date, they came late at night, was rude to my girlfriend, they left and the owner of the actual moving company ask if my girlfriend would leave the apartment. They finally sent someone knew after they assured me that they was going to fire that guy. when they delivered that guy was there. At this time, I just wanted my stuff. They tried charge me more again. They damage some of my items and I am missing items. I filed a claim 2 weeks ago and still have not heard anything. STAY AWAY!!!!!!

Review: Sobe Relocation is full of hidden fees. They lure you in with a low estimate, but once you sign the contract, they find ways to charge more at every step. The initial price means nothing—they’ll add unexpected costs during the move and delivery. If you value transparency and honesty, avoid this company!

This was my first time using a moving company and I did not know what to expect, but I could not have imagined just how awful and stressful this whole process would be. This is technically my second review, after I left a review detailing how bad of an experience I had before they had even picked up my stuff. Which was taken down in exchange for the movers actually showing up on the date that I had tried to book them for. To no one's surprise, the experience never got better after that. To begin with and recap the original review, I had called and explicitly stated multiple times that I wanted to book this company with a move out date of October 30th and a move in date of November 1st. While on the phone with Alexandra I was offered a competitive price and the rapport was excellent enough for me to feel semi confident about booking the company. I signed the documents while talking on the phone with her and missed that she had put my move out date as the 31st-1st. I messaged her after this mentioning the 30th date in text, and it still was not caught that the date was wrong until I got a call from the dispatch driver two days before I was supposed to move. I also found out on this call that I had not been booked a direct move like I had been led to believe. I had a hard deadline of being 12 hours away on the 1st of November, and it was only after I left the aforementioned review that the movers did indeed show up on the 30th of October. However, this was after the agents lied to me and originally said they would be there by 1pm. And then called me back to say it would be 5-7pm but likely earlier than that as that time was just to make sure they weren't late. The first mover showed up at 8pm, the second at 8:30pm. I also now know why there's reviews talking about avoiding moving companies that use third party movers. The entire process of dealing with the actual movers felt like one constant scam and was extremely unprofessional. I paid the dispatch agent by Zelle because he originally sent me a PayPal link that was asking for a “donation”. I could hear one of the movers talking on his phone while moving my stuff and got to hear him tell his friend about how he only took the job because he had a negative balance in his bank account and desperately needed the money. I cannot express how unnerving letting these people take my stuff was, but it was also 8:45pm and I needed to get started on my 12 hour drive and needed to get the move out over with. I was explicitly told this would be a full service move, and that the movers would take apart my furniture for me. I packed my own boxes, but none of my furniture was taken apart or wrapped or protected in any way. I am currently waiting to see how much damage was done to my stuff in transit and highly suspect I will need to update this to include broken and missing items. After my stuff was packed I had to wait with the movers, who had no idea where they were supposed to be going with my items, and repeatedly asked me for the address. After they did get the location from dispatch they asked me to “follow behind the moving truck in my car”. I again cannot express enough how much these people felt like a scam, but asking a single woman to follow behind two men at 9:45pm to an undisclosed location really did not make me feel any better about the experience. After finally getting through the move out, it has now been 3 weeks since I was originally expecting to get my items. And two weeks since the date I was given once they told me I hadn't paid for a direct move. This includes one week of being told they just couldn't get ahold of the driver (again, after the very sketchy move out). They also lied to me again to tell me the movers would “definitely” be here this week, saying it would be Wednesday or Thursday at the latest. There has been a repeated pattern of the agent lying to me, seemingly to placate me and/or buy the company time to keep delaying my dates. I should be getting my things next week, but I still don't truly have much faith in that happening. I also am expecting damage and missing items just based on how badly everything else has been going. I'll be reporting the company to the BBB, and have already told many people to avoid this company at all costs. Truly, this was such a horrendous and stressful experience and I hope to never have to go through this again. It would be easier to do the move by yourself than book with this company.

It went wrong when I was told it was going to be $2999. Dollars then when they came to the house it was up over 4000.then they packed my pictures and one came up missing .they took my vacuum that was my dad's hardly used and that was put in the front sit with them which I never got.my bedroom dresser is broken along with the mirror, my nite stand is messed up.my one end table is all busted up .my stuff was gone threw .why would the man guy say if anything gets busted they would pay for it.dam and almost every piece they wrapped is broke or has marked and the boxes are broken the totes has foot prints on them ,now I am waiting to get a claim paper .and there saying I only get 60 cent a pound he'll there wasn't nothing wrong with the stuff that's why I got them to wrap it I was so wrong it was to be here 1 to 2 days it was almost over week, I am fining stuff missing so I know they went threw most of my stuff jewelry box with my grandma's rings and my dad's. Dam I lost out on alot of valves

This company made us fool. This company is a broker they ate $650 from us. This company is a total scam. Do not use this company.😡😡 3 times they did inventory and gave other movers company wrong measurements. When truck came to load , the truck driver refuse to load. Than I tried to call this stupid company they didn’t response. The truck driver said it’s change double. 1st they booked for: $ 1924, after inventory they fixed charge $2533 after truck came they charged $4087. This company is dumbass.