Soap KornerReviews of soapkorner.com

Response from Soap KornerJul 16, 2024

Hi Frank, we know how frustrating waiting for your package can be, and trust us we feel your frustration with the USPS. However as you may not know, we do not have any control on how fast they deliver your order, as we do our part by making sure your order is shipped same day if placed before 1pm MT on weekdays and 10am MT on Saturdays. Once is has left our facility it truly is out of our hands. We wish that were not the case. We do see that your order was delivered yesterday and hope that you take the time to update your review of Soap Korner. and not hold the USPS against us. We appreciate you long time loyalty to us and hope to continue to serve you in the future!

Response from Soap KornerJul 13, 2024

Hi September! We are very sorry to hear that you did not receive your full order. Although we strive to be perfect, sometimes human error can happen in our shipping department. We have no received any emails or phone calls in regards to this matter from you, and would love to make it right, of course. Please send pictures of your products received, as well as the paper invoice in your order to [email protected] and we will make sure to get you taken care of. Thank you for your feedback, and we will do better!