Snug SafetyReviews of snugsafe.com

I'm in the process of using this service, once I see who I can use as an emergency contact. My experience with the customer service has been EXCELLENT. I had a question, so I used the inquiry on the website, and I emailed them. I received a response, within the hour, for both inquiries, and another one when I sent a thank you response. Please don't shy away if you think you won't be able to reach anyone. They do respond - quickly!

I have had snug on my phone, but not exactly sure for how long I've had it; at least over a year or two. Snug is Excellent. I live alone and know that if I do not check in they will contact my designated person, who happens to me my Daughter. I have missed only one check in, and they contacted my family member immediately. You will set a designated time for your check in and if you don't check in they will contact the person that you pick. I have never ever had any issue with Advertising or any other promotions. They are a great Company, that offers a much needed service in secure way, for a person living alone, to feel safer.

I like the app, but when I needed to make changes to my account, THERE WAS NO MENU. I could not make changes. I called their number, and will re-signup IF THE MENU IS THERE. This failure to display a menu on the upper left of the page as stated (in the questions page) is a total deal breaker. If Snug does not respond to my report, and the menu does not re-appear, I will stay off. Working properly is a MUST!

The idea is great. I'm 69 and live alone. The only thing that is very irritating is the checkin process. I have mine set for 11:30 am and it starts beeping at 8:30 until I check the box. I have tried different checkin times and it's the same thing, way to early reminders. 3 hours prior to checkin is just ridiculous. I'm looking for another app to use.

For anyone who lives alone, and worries about their pets in case something happens, Snug offers a reliable check-in service and affords peace of mind! I have used this app for a few years, and have found them to be responsive and very helpful. Strongly recommend!

I can't believe how good that app works. I forgot to check in and my contact received an inmediate msg I was so concerned about something happening to me or dying and being found by the smell. This is such a service for people living alone and is free. Thanks!

I knew someone that died suddenly in their home and wasn't found for a week. SNUG SAFETY app gives me peace of mind. Not about me but knowing my pets wouldn't starve to death. Anyone who lives alone should use it. No one really wants a family member checking on them everyday. SNUG let's you pick the check in time. I chose 3 PM and can check in anytime midnight to 3 PM. It couldn't be easier- just tap the App. Not invasive at all. If I forget, get 2 reminder texts. After that, my friend gets a text. That's the FREE version.

This is the best app and service for people living alone. I have been using it for a couple years. It has given me the security of knowing if I can't check in, my emergency contacts will be notified.