SnowverbReviews of snowverb.com

1. I will say that its some nice things you will receive but the buying experience and the customer service is not top notch unfortunately. You have to be sure you can fit it because it's not worth sending it back. I placed the order on january 11. 2026 and i received the package on january 19. 2026. (But only because I had paid for express delivery) 2. I bought a ski jacket, a pair of ski pants and a pair of ski goggles from here. Firstly, it took a few days for my things to even be packed or sent. And on top of that there was a bit of a delivery time but that is something you can live with when you know it comes from far away. The things I received were also in fine condition. iHowever, it didn't fit me, so I wanted to return the items. Så I go to the website to return them but they don't know my order number, unfortunately. So I write an email to them and get a link I have to click on. This works. However, it costs me 300 DKK (48 USD) to return the things. I don't think that is fair or godt customer service. Bad experience.....

Can't tell about the products, I received more commercials than answers!!

The clothes are cute. Unfortunately their return policy is insane. I tried to exchange a pair for a different size and they wanted to charge me $60-$70 to send the item back.

Ordered two snowpants for my daughter because according to the website it seemed like they had a decent return policy. They both didn't fit her and when I went to return I was given the option of shipping them back to CHINA or receiving a partial cash refund of less than half of what I spent. If they were up front about this as a return process I wouldn't have had a problem, it's the shady way that it is nowhere on their website and you don't find out until it's too late. Be warned!

I placed and paid for the order on September 30th for a US customer, but it wasn't shipped until October 7th. The order is now being delivered from China. It appears that Snowverb operates as a dropshipping business, meaning they don't keep items in stock but manufacture them after receiving payment. The quality of the products is still unclear. There was no mention of this time gap between payment and shipment in their terms and conditions, so keep that in mind if you're considering ordering from them.

Never buy from this company. They would never issue a refund. They will make you pay for the shipping cost but since their business location is closed the item will never be delivered. Poorly managed!!

Literally the worst. Apparently the pants I ordered were out of stock so idk why they even let me purchase to begin with. Then they offer another pants I said okay to them and they send me the WRONG ITEM?? After 3 weeks? Yea don’t bother.