snowcity incReviews of snowcityshop.com

I just want to thank Snow City! What was once a pipe dream of enclosing my porch with curtains, is now a reality thanks to Snow City. The curtains are high quality, and beautiful. Not to mention affordable. I bought the waterproof top and bottom grommet, and hung them outside the railing to prevent billowing in on the porch during windy weather. My customer assistant Bunny, was wonderful. My emails were answered promptly, if not immediately and I couldn't be happier. If I had any complaint at all, it would be that some of my curtains faded in the sun. I bought black. It was the southern exposure and so I suppose that should be expected. It probably would not be an issue with lighter colors though. I will recommend them to anyone who asks me about the curtains and passer by are always commenting on them. I'm just so happy with them and I'm sure your experience will be the same.

Poor customer service they do not get back in touch with you and the return policy is up the behind they need to come better than this that means the merchandise is poor quality.. I need to change the return policy

The product is well made and very soft to the touch. I will work well on our pergola. Highly recommend.

We ordered teal curtains for our patio they are very beautiful we are very happy with them and the tie backs are teal cute too thank you Mary nd Bryan

I got a good waterproof curtain from snowcityshop. Love the fabric. Much thicker then expected. Love the color too. Outdoor Waterproof Grommet Top and Bottom Curtains, 1 Pcs Greyish White / W52in * L108in

We bought our curtains in May of last year (10months) and almost all of the curtains are losing the plastic rings that hold them on the curtain rod. We have contacted Snowcity multiple times and they refuse to do anything about it. They didn't even offer a discount to buy new ones. NOTHING. They said the 45-day return window is the warranty period. Absolutely terrible that we spend around $200 and they don't even last a year. Horrible customer service. BUY A DIFFERENT BRAND

I purchased the Blue and they are already horribly faded. How does an outdoor curtain fade? Has anyone else had this experience? I’m waiting for the company to contact me.

I ordered 4 custom panels and 2 were wrong, they said it was my mistake and they will not refund my money. BAD customer service with Lynn at the company, i have filed a complaint with the better business bureau on this company and saw that they have many other complaints filed.