SnoreRxReviews of snorerx.com

DO NOT BUY. They send you a different and inferior product, then refuse to refund you with the 30 day guarantee. They do not respond to emails only an AI Bot response.

TL;DR: - They send faulty medical products - They do send a replacement, but that replacement was also faulty - They do not provide refund - They ignore your complaints when it's no longer convenient for them - They breach consumer law. I bought a mouthguard from SnoreRx and was happy with it for about a year. After wear-and-tear I decided to buy a replacement. The replacement lasted about 4 weeks before it fell apart. One of the strips you put your teeth into just came away from the rest of the guard. I contacted the company and was pleased when they offered a replacement. They suggested the fault may have been due to the way I was cleaning it. When the replacement unit came I maintained it exactly as they instructed. Within 4 weeks the same problem happened again: the mouth guard came apart. When I contacted them again to complain and request a refund, they replied and told me that the would not provide one. They did not say what their reasoning was. This is, by the way, illegal according to Australian consumer law. When I emailed them requesting an explanation, they ghosted me. Do not buy from this provider. Other options are available.

Followed the directions to the letter and the silicone parts didn't form to my teeth correctly. In fact, when the mouthguard was in my mouth, it felt like it was pulling on my teeth, which caused pain. But even if the soft bits had formed correctly, it wouldn't matter - the mouthpiece was too big for my mouth and the hard plastic part is NOT adjustable. So it's a total waste. Tossed the whole EXPENSIVE thing in the trash bin.

Simply don't trust their website reviews (which I fell for). For me, the device is very large and uncomfortable. Being able to make an impression of your teeth is not an advantage; I never had braces so don't have perfect alignment, the device put pressure on one tooth. Have used a competitor product that is much smaller with success, so do recommend for snoring / sleep apnea, just not the SnoreRx brand. Check out their BBB reviews as well.

I purchased a SNORRX Device on July 17th 2025. It did not work nor stay in my mouth, I tried it several nights without any success. I returned via USPS with a postmark of August 5th. It was rec August 11th with proof of delivery tracking from USPS. I reached out 20 days after the POD date with no response. I tried calling several times with no answer and a message to try later and call back. I again emailed and got a response saying it was probably never received....I have proof it was delivered. I paid $96.95 and $8.75 to ship back. I am looking for a refund as per their refund policy . I would not have bought this piece of plastic if it did not have a refund policy. SNORERX IS A SCAM COMPANY....BUYER BEWARE!!!!

Just like many of the other reviews, I tried this product and found it very painful. I paid for the return shipping, but they never refunded me or honored their warranty. This company is a scam — do not buy this product or anything else they sell.

Product didn't really help me stop snoring. Jaw hurt even after multiple uses. I paid shipping and returned the product but company would not give me refund even though my trial days were <30 since I was out of town. Customer service is horrible, unable to reach via phone and only via email and extremely unhelpful. If you want to try a snore helping product, I suggest going with someone else!

This thing did not work for me at all, and there is no refund if you open the package. How are you supposed to know if it works if you cannot open the package? It's a ripoff, and the customer service guy Axel is rude