SnoreRxReviews of snorerx.com

Don't buy two! I should have tried one first. I thought it would work better than the other mouthpiece I'd tried from another company, and it was a better deal to buy two at once. We had a baby around the time the product arrived, and I was pretty distracted for a few weeks. I missed the return window, and now I have two products I can't use. I contacted their customer support, and they won't make an exception or return my money for the second product that's unused and unusable because I went over the 30-day return window.

Mouth piece way too big. All competitors have given me at least some relief. Same exact process. Do not buy

On December 1st, 2025, I purchased a SnoreRx Plus paying with my Visa card. Due to customs issues, according to the carrier DHL, who stated that the product is considered a medical device and is currently prohibited in Europe, it was returned to the sender, SnoreRx. I emailed SnoreRx on December 19, 2025, informing them of the situation, but I have not received a response. On December 30, 2025, I emailed SnoreRx again, requesting a refund if they were unable to send me the product. I have not received a response to this email either. On January 20, 2026, I demanded a refund for the product they possess, not me, and warned them of legal action if they did not issue the refund as advertised on their website in the terms and conditions of purchase. I have not received any response to this email. In short, they are not honoring their refund commitment, despite repeated emails requesting it.

Absolute worst customer service. Got this as a stocking stuffer for Christmas and when I went to return they said it was out of the "postmarked" return period. Universally, I don't know of any companies that don't have holiday extensions. Don't waste your money; this thing is so large, you won't be able to close your mouth comfortably. I'm guessing all of their good reviews are fake or paid for.

First, the product is complete garbage. You literally cannot shut your mouth when using it. I ended up getting an infection in my mouth after using this product that required me to go to the doctor three times, and only went away after discontinuing use of the product. Second, their customer service is the worst I have ever experienced. I contacted them and asked for a refund, which they agreed to do after I sent them photos. When I sent the photos, they claimed it "wasn't their device." I offered to mail it to them and they ignored me. DO NOT buy anything from this company.

This product is huge. They should have different sizes for smaller mouths. It took up so much room that my tongue was jammed back and snores were possible even when awake! Moving the lower part, and pulling jaw forward was not effective in giving any additional room, and made my jar hurt long after removing the mouthpiece. Overpriced and ineffective.

I bought the device in September 2024. It did not fit, and nothing I could do would make the device comfortable. I attempted to return the device per their 30-day money back policy. They feigned confusion, then gave me hogwash about not having the proper order number, then ghosted me. I returned the only device they sent me, so either they mixed up the order number on their end, or they put the wrong device into the original package to send. Either way, their silence to me indicates they are unwilling to stand behind their guarantee. I contacted BBB, whom they ignored as well. The date of this review is their last correspondence with me, saying they couldn't process a refund because the number under which I returned my device is different than the number in their records.

Terrible device. I can’t see any way how this helps anyone. Put it in a list of midevil torture devices. Too big to even close your mouth, so if you’re trying to learn nasal breathing this doesn’t help. It just clogs your airway even more.