sniffspot.comReviews of sniffspot.com

Response from sniffspot.comOct 16, 2026

Jennifer, we're very concerned about your experience in Carbondale, especially arriving for a reservation and encountering an unexpected dispute involving the police. Guests and property owners alike should be able to trust that listings are authorized and visits are properly coordinated. Since our original response, we've located your reservation and reviewed the circumstances surrounding your visit. The property has been removed from Sniffspot, and our Care team has been in contact with you. We recognize how distressing this situation was and take concerns about property authorization and safety seriously. Our Care team has also responded to your questions about membership renewal timing, including how credits are issued with each new billing period. Thank you for bringing these concerns to our attention. Your experience has highlighted important opportunities to strengthen our processes, and we appreciate the opportunity to address them.

Response from sniffspot.comJun 5, 2026

Thank you for sharing your experience! We’re so glad to hear that you and the pups enjoy your visits and the opportunity to spend time together exploring and bonding. Country adventures are some of our favorites too, and it’s wonderful to hear that your dogs have so much fun running and enjoying the space. We’re sorry to hear the mosquitoes have been a bit of a nuisance lately. One of the things we love about the Sniffspot community is the variety of spots available, from wooded country properties to more open and urban spaces, so we hope you and the pups continue to find places that fit your adventures throughout the year. Thank you for being part of the Sniffspot community, and we hope you and the pups have many more fun visits ahead!

Response from sniffspot.comMay 28, 2026

Thanks for taking the time to share your experience and feedback. We’re glad to hear that Sniffspot has provided a safe alternative to traditional dog parks for you and your reactive dog. We also appreciate you sharing your concerns regarding pricing and the review experience. Because Sniffspots are independently hosted, hosts are able to set and adjust their own pricing over time based on demand, amenities, maintenance, and other factors. We understand, though, how frustrating it can feel when favorite spots become less affordable. We’re especially sorry to hear about your experience after leaving a 4-star review. Guests should always feel comfortable leaving honest feedback about their visits, and we understand how that situation could make reviewing feel uncomfortable moving forward. Feedback like this helps us continue improving the experience for both guests and hosts across the platform. We truly appreciate you being part of the Sniffspot community and taking the time to share your perspective.