LaSur
Road To My B.A. and M.S.
The entire educational journey was inspirational, and the staff was overly supportive.
Response from Southern New Hampshire UniversityJun 8, 2026
Thank you so much for your review!

At Southern New Hampshire University, we believe higher education should be accessible and relevant, so we design our programs to meet the needs of today’s students and tomorrow’s workforce. With 200+ educational programs online and on campus, we offer flexible pathways for every stage of the learning journey. Whether you’re starting your first degree or advancing your career, you’ll find affordable options, real-world learning and a community that supports you every step of the way at SNHU.
Southern New Hampshire University (snhu.edu) has 148 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Education Services · Hudson, New Hampshire
Excellent

Education Services · Manchester, New Hampshire
Excellent

Education Services · Portsmouth, New Hampshire
Great
Education Services · Manchester, New Hampshire
New
148 approved reviews, newest moderated first
LaSur
The entire educational journey was inspirational, and the staff was overly supportive.
Response from Southern New Hampshire UniversityJun 8, 2026
Thank you so much for your review!
Chiquita
SNHU has been really great. My academic advisor always kept in touch. If I had any questions, she was available to answer them, and if she wasn't, there was an email or a call to let you know if she would be out of the office. This school has provided all the resources I need to be successful in my future career.
Response from Southern New Hampshire UniversityMay 29, 2026
Hi Chiquita! Thank you so much for your kind review!
Sylvia
I could not have asked for a more supportive environment every step of the way. The support I received from my advisor, IT, the writing center tutors, and my instructors helped me achieve my goal of earning a BSN!
Response from Southern New Hampshire UniversityMay 29, 2026
Hi Sylvia - Thank you so much! We're so happy to hear this!
Stephen
I loved my first experience at SNHU online. Thanks to the staff, you all make it feel like a real family here. Thank you! I will be returning to get my bachelor's degree.
Response from Southern New Hampshire UniversityMay 29, 2026
Hi Stephen - Thank you for your review! We're excited for you to continue your education with us!
Bao
The student counselors and professors are very quick to respond to questions and concerns.
Response from Southern New Hampshire UniversityMay 26, 2026
Thank you for sharing your experience!
Kiesha G.
Online Studies at SNHU was a wonderful experience! The flexibility and support from advisors and staff was amazing! I appreciated the 24/7 access to all the resources available to me! I would definitely recommend SNHU to anyone who worries about time being a factor in order to complete their goals. Thank You SNHU, for helping me complete a long time goal!
Response from Southern New Hampshire UniversityMay 27, 2026
Hi Kiesha! Thank you for your review! We're so glad to hear you had a positive experience!
Cody W.
To some SHNU is just another college but to me it is the college that allowed me to be the first one in my family to get a college degree. Right now its an associates degree but in the future it will be more. Thank you SNHU!
Response from Southern New Hampshire UniversityMay 23, 2026
This made us so happy to read! Thank you, Cody! We're proud of you!!
Lex
Being an online student is hard enough as it is, but made even harder with SNHU, I have found. The instructors all have this copy/paste announcement schedule and grading system for assignments and discussion posts. In all of the notes, announcements, and resources, they claim that students should "feel free to reach out if you have any questions" but if you do as a question, 90% of the time the instructor replies in a condescending way or with a lot of attitude like "maybe if you read this announcement all the way at the bottom you will find an answer to this question." I do understand that it may be frustrating or repetitive to answer multiple students' questions if it is located somewhere, but answering students questions is your literal job. Also, it would have taken the exact same amount of time to just answer the question as it did to send a snarky email intended to make your student feel stupid. The whole point of online school is that it is advertised as something you can do with a full-time job. And yet you just expect students to read every single word on every announcement, every single page of the policies, and every single letter of the code of conduct, it feels like. Everyone makes mistakes, sometimes you miss a sentence and it should be a fast and easy interaction to send a quick question. You're actually trying to create an environment where the instructors just copy and paste the same crap every term and the students just teach themselves the material. Then punishing the crime of asking a simple question because the instructors think they should never have to interact with their "students." I don't think I can honestly say a single instructor taught me anything. I read the material. I did my assignments. And I put in the effort to contact my instructors. The instructors here are nothing more than data-entry specialists. I could do it, and still be 100x more interactive with students. I think you really have some issues if a trained monkey can do the tasks the "instructors" do.
Response from Southern New Hampshire UniversityMay 23, 2026
Hi, Lex. We're so sorry to hear that you had a negative experience with your instructors. If you would like to share more, you are welcome to send us an email with additional details to [email protected].