Southern New Hampshire UniversityReviews of snhu.edu

Extremely poor communication. With no notice my financial aid was cut to nothing, not even enough to afford a single assigned book on its own. When contacting financial services one person told me everything was fine and simply to wait it out, then come to find out there was actually a deadline I needed to get my issue fixed otherwise I was SOL. Financial services have merely shrugged their shoulders and tried to pass the buck onto me for believing what they initially told me. If you send your kids here it's very possible one day they'll simply have no access to aid and funds for materials/board and the university will just shrug their shoulders and put them on the street. Update August 2026: SNHU continues to string me along, student financial services takes days to respond and have provided contradictory information each time, I was then misled into registering for another term on the premise that my actual classes were still covered, come to find out they were not and are now requesting money out of pocket. Extremely unprofessional, even more so than before. Update 2 10/08/2026: Once again financial services misled me for weeks on end, ensuring there was no problem with my financial aid when in actuality there was, and that despite claiming weeks ago they were packaging the financial aid, when in fact there was nothing to package because they claimed that the last application was only good for a month despite nobody in financial services mentioning this ever across half a dozen emails i sent to try and ensure everything was finally in order. There is no way to reach a supervisor or any senior financial advisor and the most they do is promise a callback which never comes. After speaking with an advisor they instructed me to re-apply for aid a third of the way through the term, and who knows how that will turn out.

If you want a meaningless degree where you can submit AI for all assignments and still get a degree then this is the right place for you. If you're a faculty member who cares about ethics and helping students grow, DO NOT WORK HERE! They disempower faculty at every moment and never notify them of policy changes. They don't care about anyones well being, just the money. I have a 4.0 GPA as a grad student when I feel I've put in almost no work to earn it and have been a faculty member for years watching faculty be treated worse and worse.

This is an update to a previous review. SNHU appears to be an institution that believes it can do whatever it wants and get away with it because people’s attention spans are short and they tend to give up easily. In July I inquired with my advisor about dropping a course due to a hostile instructor that I had already submitted a complaint about to the school. Because the school didn’t seem to care and offered no recourse for a rogue instructor to me or the handful of other students who submitted similar complaints, continuing in the course was untenable. I asked my advisor in plain English if there were any financial aid repercussions or if I had to take any further steps to withdraw from the course. He assured me, on a recorded line, there were not. We then went forward with withdrawing. To my surprise a month later my Pell Grant was stripped away from me due to the withdrawal. I contacted advising who investigated the issue and who took accountability for the misinformation provided to me by SNHU itself. They led me to file a dispute to have that money returned to me as my family relies on my financial aid while I am in school. While I filed this dispute, due to the previous issue with the school taking no action on an instructor who who grades in an arbitrary and hostile manner and then retaliates once reported and the dissatisfaction with the misinformation and lack of integrity I saw in SNHU as a whole at that point, I made the difficult choice to withdraw. Several weeks later, the dispute team got back to me. I had won the dispute, however their remedy was to provide me with a tuition credit for a future course. To a school that was very well aware I had withdrawn from due to these issues. This is not a remedy at all. When I responded to say as much as demand the school actually correct their error, Ben in Disputes changed his entire story to inform me that the advisor HAD told me about the penalty and HAD told me to contact SFS and so they would not be remedying their error. My calls with advising (wherein they admitted fault and took accountability) were done on a recorded line. Ben deciding to lie and gaslight me in order for the school to not have to remedy their mistakes does not erase those recorded calls (which I also have because I knew SNHU would move with absolutely zero integrity). Never waste your time with this school. As I informed Ben, if my issue is not remedied in two business days I’m filing complaints with every single government body overseeing higher education and the attorney general for consumer protection and going to the media. Misinforming students on financial aid is a violation of federal law that oversees aid. SNHU does what SNHU does because they know people will give in and give up once their strictly performative dispute process denies them. The dispute process at this school is purely performative to satisfy government regulations. There is absolutely no support or recourse for students who attend this school which is comfortable violating federal financial aid guidelines and laws. All of this over less than a thousand dollars. What a good look on a University. As an aside, the aforementioned instructor is the same woman who originally adopted Natalia Grace, brought her to “little people shows,” and then allegedly sold her. If nothing else tells you about SNHUs lack of integrity, this should.

My professor was very rude and when I asked him to explain things he never really answered my questions. He gave me an F on one of my papers (keep in mind every class before his I had all As) and I sent in a dispute. They denied my dispute saying he communicated and followed the rubric. He did not. So just be aware they value their instructors more than their students.

Classes are uninformative. You have to teach yourself essentially. I have never taken an online class anywhere as awful as they are at SNHU. Not to mention that your advisor will never respond to your emails for whatever reason. Sent an email months ago, reached out multiple times as a reminder, never received a response. Only automated emails saying that they’ll get back to you in 3-5 days. Didn’t happen. When admin finally chooses to reach out or respond to you, it’s too late and the deadline for whatever issue you were attempting to resolve has come and pass. They will screw you over every time.

I applied to teach at Southern New Hampshire University, bringing 18+ years of professional experience in healthcare operations, including hands-on training, team development, and curriculum-relevant expertise across multi-site clinical and lab environments. I hold a Master's in Public Health, and have led training programs for staff at organizations. The response I received was a generic rejection stating I "did not meet the qualifications" for an adjunct teaching role with no specificity on what was missing, no acknowledgment of the depth of operational and educational experience in my application, and no path for feedback or reconsideration. What's frustrating is the disconnect: SNHU markets itself heavily around real-world applicability and workforce readiness, yet the hiring process for its own instructors seems to filter out exactly the kind of practitioners who could deliver that. If 18-year healthcare operations executive with hands-on training experience doesn't meet the bar, it raises real questions about who does and whether the screening process is actually evaluating substance or just running against a rigid checklist that doesn't reflect practical expertise. For an institution built on flexibility and access, the instructor hiring process felt anything but transparent or merit-based.

Great school experience at first, but now i would recommend probably any other school above them. I was asked to verify my identity for financial aid 2 terms ago. I verified my identity 5 separate occasions to which they never disbursed the financial aid. I went from president's list to getting my courses dropped because of financial aid. The student finance office kept giving me timeliness for it to be fixed that have come and passed. They don't respond to emails, they don't answer the phone. They left me high and dry and still to this day have 0 answers for me or haven't responded.

My biggest complaint with SNHU is the course structure. All of the classes are structured the same way with discussion questions every week, responding to two peers and two major projects per course. These classes are constantly rolling and do not offer true engagement. You really do not learn anything from the courses. There are no quizzes to test your knowledge. No video lectures. The instructors just give you a ton of material to read and require you to cite everything. You have Your discussion, journals, all projects have to be cited. The tuition magically increases each year also, especially when you are close to graduating. They charge a $100 fee to process you for graduation. I'm finishing my degree in a few months. I went to the school because it pitched affordability, flexible course schedules. I am planning on pursuing my Masters and will be attending anywhere else but here.