Sneakers FanaticsSNEAKERSFANATICS stands as a premier exclusive sneaker marketplace in Canada.Mission Statement – Igniting, equipping, and empowering sports enthusiasts with the utmost value and the widest array of athletic gear!
Sneakers Fanatics (sneakersfanatics.com) has 107 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Todd B.
Just got my Jordan 4 cactus jacks I paid 300.00 for. They are fake as can be. They have a real heavy smell of glue, they don't match a real set in have. Very poor construction. AND.. THEY CAME FROM HONG KONG. DO NOT BUY FROM HERE.
Chrystal R.
If I could give 0 stars I would . Received the pure money 4s and the black cat 4s .. BOTH FAKE ! Do not even look like the real photos the post on their site . 10/10 do not recommend . I’ve never received such awful shoes ! They are so sloppy . From the stitching , the insoles not being glued in , glue on the shoes , shoe flaps are ridiculous and not what is pictured (which why would they be ? They are FAKE) ! they went as far as to try to rip stock X stickers out of the box ! And this is just a few things wrong with them !
Response from Sneakers FanaticsDec 8, 2025
We’re very sorry to hear about your experience, and we truly understand how frustrating this must feel. This is definitely not the level of quality or service we aim to provide. Please contact us at [email protected] with your order number or the email used at checkout. Our team will carefully review your case and provide you with a solution as quickly as possible — whether that’s an exchange, a refund, or any other assistance you may need. We appreciate you bringing this to our attention and giving us the chance to make things right.
Andrew S.
Kick were in phenomenal shape, brought 2 pairs and have a 3rd otw.
Response from Sneakers FanaticsDec 8, 2025
Thank you so much for the awesome feedback! We’re really glad to hear the kicks arrived in great shape. Appreciate your continued support — can’t wait for you to get your third pair on the way! If you ever need anything, we’re here for you. 🙌
Eddie M.
Bought the Jordan4 brick by brick or should I say fake by fake promoting something that is not relevant
Response from Sneakers FanaticsDec 8, 2025
Hello, thank you for sharing your review. We’re sorry to hear that you feel this way. Could you please let us know whether you’re referring to the craftsmanship of the shoes or something else? If possible, we would really appreciate it if you could send us some photos so we can take a closer look. We take product quality very seriously and would love to work with you to find a solution you’re satisfied with. Please feel free to contact us at [email protected] .
Qwashawn P.
Take me too long to get to my address it said it'll take 7-19 days then 3-9 days then said is there delivered then say 3-7 days still haven't gotten my shoes I got Jordan 4 white thunders
Response from Sneakers FanaticsAug 25, 2025
Hi there, We’re really sorry to hear about the confusion with your delivery timeline. Shipping updates can sometimes look inconsistent when packages move between carriers or customs checkpoints, and we completely understand how frustrating that must feel. Please reach out to us directly at [email protected] with your order number, and our support team will track your package step by step until it’s in your hands. If there’s any issue on our side, we’ll make it right for you. Thank you for your patience and for bringing this to our attention — your feedback helps us keep improving our service. Kind regards, The SneakersFanatics Team
Flash Di J.
My wife bought some sneakers for me thinking they were authentic. However, after getting the shoes verified on the legit app we realized they were replicas of the original.
Response from Sneakers FanaticsAug 12, 2025
We’re sorry to hear that the product did not meet your expectations. At SneakersFanatics, we take product quality seriously and work only with trusted suppliers. The vast majority of our customers are satisfied with their purchases, but if there’s ever any concern, we want to address it promptly. Please contact us at [email protected] with your order number so our team can investigate your case in detail. If any issue is confirmed, we will work with you on a fair and satisfactory solution. Your feedback helps us improve, and we hope to have the opportunity to regain your trust.
Joshua K.
What made my experience so good was the large selection of footwear and the experience with the quality of shoes from prior experience. I have confidence when I shop. The seamlessness of the website, the quick check out. I was emailed my receipt and I always get shipping info quickly which I love. Thank you all. Great team work.
Response from Sneakers FanaticsSep 22, 2025
We’re thrilled to hear this! 🙌 Knowing that you enjoy our wide selection, smooth checkout, and fast updates means a lot to us. Thank you for trusting us — we’ll keep working hard to make every shopping experience just as seamless. 🔥
Trooper B.
Not sure how your based in Canada (like me), fulfill from Korea, but charge in USD? NOT COOL! made me cancel my order as the price hike on the conversion for reps is NOT WORTH IT. Please price reps reasonably as you can buy authentic, cheaper on resale markets,and in the purchaser countries currency up front please. We want what your selling. Clean up the pitch.
Response from Sneakers FanaticsJul 24, 2025
We’re truly sorry to receive your one-star review — that’s never our goal, but we appreciate the chance to address your concerns. While our company is based in Canada, we serve customers around the world. After extensive testing and customer feedback, we’ve chosen to use USD for pricing to offer a consistent checkout experience for our global audience. That said, we completely understand your concern, and we’ll be forwarding your feedback to our management team for review. As for shipping: some of our items are fulfilled from Asia, where many of our trusted partners are located. This global sourcing approach helps us maintain both a wide selection and competitive pricing for our customers. Your feedback came at the right time and is incredibly valuable to us. If you’re open to it, we’d love to offer you special service as a token of goodwill. Please reach out to our support team at [email protected] — we truly believe that once you experience our products firsthand, you might just change your mind.
