Snagged & BaggedReviews of snaggedandbagged.com

I purchased a Margaret OLeary sweater from Snagged and bagged . This is a brand I have purchased for years and have made several purchases recently. I am always a medium. I ordered my usual size and received an unusually large sweater, which must be over 10 years old or fake. When I asked for a refund or store credit, I was rudely told no. I would not trust the authenticity or the products on this site.

I ordered three Padma scarves at a sale price with free shipping. Two arrived several days ago. The third arrived today and is the wrong scarf even though the packing slip claimed it was checked for style, color, defects and initialed by the inspector. I emailed Snagged & Bagged explaining the problem, sending photos of the front and back of all three scarves, and asked for a mailing label to return the wrong scarf, and that the correct scarf be sent to me. S&B emailed back with a return label but no info AT ALL about sending a replacement. The scarf is still available on the website so I don’t know what the issue is. I emailed back and left a phone message requesting that the correct scarf be offered to me at the price I paid, and shipping be waived, so that I basically have my original order filled, but no response. Very poor customer service and policies. This was my third order from S & B and it will be my last. I cannot recommend this company to anyone at this time.

If I could give less stars, I would. My Mauritius - Women's Dilay Jacket ripped wide open at the pocket and customer service will not replace or refund it. I can’t believe they don’t stand behind their products. Really disappointed.

I purchased a 14k lab diamond tennis bracelet. It was very inexpensive, so I emailed the company as I wanted to make sure it was solid gold. The bracket must have been priced incorrectly because the next day my order was canceled. They didn't even have the courtesy to respond my email. They made a mistake and didn't follow thru with the sale. So unprofessional!

Takes your money and cancels orders / never sends the order. Items are still listed in a bunch of different places. It's a scam site, BUYER BEWARE.

Would give 0 stars if possible! Finally received my order. The wrong size shoes were packaged and included a packing slip which said multiple times “ALL SALES FINAL.” I confirmed the size would be correct before making the purchase. Also, there was no indication of the purchase being a final sale. I chose to use this website for the Fall coupon sale. It would have saved me $20 more or less. I would have been better off buying them from a department store. Now I am stuck with shoes I am NOT able to wear and out almost $200. The website is called Snagged and Bagged. It’s more like Bait and hooked! And with no release. Customer Service is impossible to reach. The phone number is just a staticky voicemail greeting. Still waiting for an email response. Don’t use this company.

I puchased the Taos - Women's Covertawool Clog in size eu40...when I googled what is comparable in eu sizes to us10 in Women's shoes it said either eu39 or eu40 depending on style...I ordered eu40 to make sure it was big enough and it was EXTREMELY SMALL...when I called to exchange they told me it was on Final Clearance and was not returnable or could not exchange....NOWHERE did it say it was a FINAL CLEARANCE item....will never order again. Jo

Haven’t even received the package.