Eddie
They charged me 150 dollars
They charged me 150 dollars over 15 weeks despite me never remembering subscribing to or using the app. I attempted to get refunds through Apple Support but they didn't give me any
Smule develops music-making apps that connect people: Sing! by Smule, AutoRap, Magic Piano, Guitar!, I Am T-Pain, Ocarina, and more…
Smule (smule.com) has 113 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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113 approved reviews, newest moderated first
Eddie
They charged me 150 dollars over 15 weeks despite me never remembering subscribing to or using the app. I attempted to get refunds through Apple Support but they didn't give me any
IG R.
Just had my account suspended after renew VIp.No explanation except read guidelines..Avoid like plague..asked for refund unlikely these will oblige If any one else needs to ask about bans..Write and ask fotpr a full breakdown of why don't accept the look at terms and conditions paste mail you get..just to add if your account is suspended or frozen they do not refund.
LUCY
I used to enjoy singing on Smule, but my experience turned into a nightmare. I became the target of organized harassment: fake accounts were created just to attack me, impersonate me, and spread lies about me. These bullies even tried to isolate me by influencing others not to sing with me. I reported many times, but Smule only sends copy-paste replies and takes no real action. Meanwhile, the bullies continue freely, while victims like me are silenced. It feels like Smule protects abusers more than real users. After years of patience, I realized Smule is not a safe community—it’s a toxic place where professional bullies can thrive, while the company looks away. If you value your mental health and safety, stay away from Smule. This app is dangerous.
Stewart H.
Took my money for membership, took my money for a gold verified badge and then suspended my account without any explanation given yet again. Confidence tricksters. Avoid like the plague!
Grethe Y.
Gratis prøvetid er ikke reell, de belaster deg 69kr hver 14 dag. Selvom du sier opp abonnementet og sletter appen fortsetter de å belaste og Google refunderer ikke beløpet. Kvaliteten var også meget dårlig.
first V.
Pathetic customer service, even with protecting users from bullying and abuse, what exactly are you charging so much for if your that greedy you cant even allocate sufficient service staff. Zero safety on this app. Takes days for response and the response is unrelated to the email sent.
Mandy R.
Smule has literally gone down hill big time. Keep changing everything so can find your favourite enhancement any longer, and gone completely woke. I cancelled it and won’t be returning. Not to mention weirdo’s who are not in your friends list being able to message and stalk you, they just keep opening another account to continue stalking and harassing. I only started this app to keep my vocals up to scratch whilst not gigging. I’ll just stick with the studio.
Bee B.
Smule is the MOST AMAZING singing app to improve your singing and self-confidence. I have been on the app since April 2023, as I love singing. In December 2023, I subscribed to VIP for £39.99 per year, where you can access all features of the app. With VIP, you can send invites to friends on the app, sing solos, and join other ppl in songs. It's such a great and friendly community of people who love music as much as you do. I have made great friends on the app. And all your private account details are kept private from scammers. I am singing songs I never thought I could sing with great sound effects to make you sound better. The only cons of Smule is, there's a lot of fake profiles and people thinking its a dating app NOT singing app.