Colonial Properties Cabin & Resort RentalsReviews of smokymtndreams.com

Nice accommodation. Well furnished, clean with all amenities. Our only complaints were wi-fi not working and some of the bathroom doors were not locking properly. Wi-fi was fixed the next day but living in a cabin where cellular signals are difficult to find Wi-fi is a must.

The Cabin and staff were great. Some of the equipment didn't work (stereo and TV) but other then that it was amazing and refreshing.

Have just booked from the UK for a trip next year,online agent was very helpful.so far so good.

We had reserved Dawn's Mountain Dream originally. We arrived much later than the 4pm check in. The road to the cabin was extremely winding and not well marked. The driveway to the cabin was treacherous. We had to go past the driveway to be at an angle that allowed us to climb the steep lane that was just slightly wider than our SUV. After taking the load of groceries into the cabin, one adult went out to get the luggage to find a bear clutching our smallest suitcase. Since the hot tub was reachable from the driveway, and the pool table was in a locked room accessible only from going outside, these amenities would never have been used by any of us. With children crying and adults shaken, we contacted the staff who immediately helped us make the change to another cabin closer to town with a more comfortable atmosphere for the kids. We were able to use the hot tub and the kids ended up with a "bear story". We would never recommend this particular cabin, but the people we dealt with were extremely kind and helpful. They did everything they could to save our vacation.

The cabin was easy to find, roomy and clean. It was close to the Parkway and all the activities and restaurants. Our family (8 total) was staying for 5 days and we were provided 3 very small/cheap rolls of toilet tissue. When I asked about how we could get additional rolls they said they only provided 1 roll per bathroom (3 BR) and if we needed additional rolls we would have to provide our own/buy them. The hot tub wasn't functional and we had to ask about it twice before they actually had someone come out to look at it. The cabin had a bad mouse issue. We made sure to not leave ANY food items out; however, each night there were several mice that came out and ran rampant. When I told them about it, they said they would have Orkin come out. Not sure if they did or not - still saw them that night. My grandchildren would not sleep in a room by themselves because of them. If you want to swim or use the gym, there is an offsite facility you can use. The day we went, the pool was dirty and crowded. Overall, the cabin was OK for our needs.

Good experience in booking. Will be renting a cabin later in July.

Very Satisfied with one exception: Exact location not revealed till two days before arrival.

We really enjoyed our stay but the cabin could have been cleaner. (Dust on log walls in various places)