Colonial Properties Cabin & Resort RentalsReviews of smokymtndreams.com

Rented a Barefoot By The River cabin early Oct. Location was beautiful. and the cabin was nice, but it seems that this rental agency cares more about the money they're making instead of pleasing the patrons. The fireplace was not working. I called them and they gave me excuses. A coffee machine was available, but there were no filters. The #12 ball on the billiard table was missing pieces of the outer layer, making it jump instead of rolling smoothly.The heart shaped tub in the bathroom was beautiful, but the hot water heater couldn't supply the demand needed for the tub. One small tube of body wash wasn't sufficient for a couple staying 3 days. The cleaning crew failed to notice the bee hive in the rear porch by the hot tub, along with the spider webs. Except for the hot water heater, the aforementioned costs very little. No one should expect this if you're paying $300 a night. I was disappointed.

Second time staying at a cabin through colonial properties. First time the cleaning was sub par. Really just a quick wipe down. All dart tips broken, a huge dirt ring in the jacuzzi tub, the couch reeked of sour sweat, and small game pieces left out and around. This time i picked the very small forever mine for 110 a night, not including the cleaning fees for the poor cleaning job plus other charges. Not complaining about the size because i picked that but it is the worst bed I have ever tried to sleep in. It was a super loud creeky bed and the only time i've seen a bed that can be both worn out and hard. All parts of the bed sank to the middle, causing back pain and the hardness came from a memory foam topper to try to hide it. The appliances are roughly early 90s but the range top is the only thing that bothers me. Its barely held together. One tv is an old tube and the other flat screen doesnt even have an hdmi port. My argument for 110 dollars a day they cant afford to update the range, tvs, and bed. 2 thousand dollars for nice updates that they can recover from rental costs quickly.

The experience with the customer service personnel which I talk to made feel like she was in a hurry to book my cabin. She must having a bad day

Great cabin and very clean. The drive way is not motorcycle friendly.

The inside of the cabin Bear Cove was very nice and very clean. The hot tub was very nice. Cable TV was very limited, there were only a few good channels. The road to the cabin literally pulls right up to the porch of the cabin. So if you want to sit on the porch and have a cup of coffee like the description says online, you will be staring at the road and other cabins around you. There is literally no room to do anything outside. There is no lawn or back yard. This cabin sits on a road. If you have kids there is no room for them to do anything outside. Also, there were cigarette butts from previous renters all over the place right in front of the cabin. The back deck overlooks forest, roads and other homes and cabins. There is one particular building that it overlooks that is quite an eyesore. If you are looking for a somewhat secluded cabin in the woods with beautiful scenery, this is not the cabin for you. It is close to the main road that takes you into Gatlinburg which was very convenient. But if you are looking for a cabin that you would like to spend a lot of time at, this is not the one for you. There is not much to do at the cabin and no room outside to do anything.

Ok place but not what we expected, signs and policies about paying for damaged property and already having multiple damages when we arrived (towel racks,drawers,hot tub cover,holes in walls).Also sleeper sofa even my kids couldn't sleep on.Place would be nice if given a little tlc .

The cabin is very nice and very well equipped. The shower is great with lots of hot water. The back porch is very private and the lot is fairly private as well. The cabin is pet friendly which we appreciate but there is not much of a yard for the dogs and it cuts off pretty steep on the sides. The driveway is steep and covered in loose gravel, not ideal for dog walking. Our least favorite part was the pool table. Although it seemed to be a nice table we were unable to actually "play" on it. Not enough room at all. Would only be suitable for small children who aren't really into actually playing pool.

Cabin is in good shape. Hot tub was just nasty! And pool table is falling apart and trash all over the outside of the cabin. Bed needs to be replaced I had to put it back together it kept falling apart. Short in lighting downstairs. And good luck getting ahold of anyone after 4pm