Smokers MallReviews of smokers-mall.com

Account # 822346 I placed an order on June 14, 2023 and still waiting to receive it. Tried contacting them numerous times and given the run-around. This is a scam. Stay away.

I almost got tricked by this company. I got to the website to purchase six cartons but something was odd about the graphic presentation. After the selection, I tried to check out but I decided to change the brand and I deleted the purchase, and still gave me the same amount. I did my research and I found you good people warning others to not fall into this scam. I really appreciate it.

Placed an order dec 2022. Never received items. Requested refund. C/S assured me it was going through for processing. Checking back 5 wks later and was advised it didnt process. Now 5 months later, no product, no refund, no RESPONSE from this company. Avoid unless you like donating to useless organizations. Update 6-5-2023 I finally received a check in the mail from the processor (AlphaProData) today. I also found out that this organization is located in Moldavia. (Can we say near Ukraine.) More info for you to make a good decision.

They are kind support and response very quickly.

I Ordered from smokers-mall like 4 times. I received my order the first 3 times no problem, in about a month. The last time I ordered I did not receive anything. The tracking info showed it arrived at customs in new york, but never left customs. I assume it was confiscated? Not sure, since its not illegal to order tobacco online, or import small amounts for personal use. Anyway, the site is not 100% a scam or anything, but your order can be taken by customs.

I have been using this store for over a year now. Never had a single issue. Their customer service is excellent! Takes around 3 weeks to receive your product but for the price it is well worth the wait. I will continue to use Smokers Mall until I quit smoking. Thank you Smokers Mall!

I got yet another round of tobacco from smokers-mall, 3 cartons - Vogue Super Slims Menthol they are awesome. They showed up in the time I expected roughly 3 weeks. The product is perfect. The price is super low. Their customer service is excellent, and I received tracking info. This site is legit, I highly recommend them. I plan to buy more Vogue cigarettes from them. They are my goto company for my favorite Vogue smokes. Thank you so much.

Ordered mid January and it has been excuse after excuse as to why we never received our order. I truly believe they are scammers! Be warned and don’t buy from this company!