Smodin is an all-in-one AI writing platform that helps students, educators, researchers, and professionals write better, faster, and with more confidence. Instead of juggling separate apps for drafting, editing, and checking your work, Smodin brings the whole writing process together in a single, easy-to-use workspace.Our toolkit covers every stage of writing. Generate essays, articles, and research papers from a short prompt with the AI Writer; refine and reword existing text with the Rewriter; and tighten long documents into clear summaries with the Summarizer. Need to get the details right? Our Plagiarism Checker helps ensure originality, the Citation Machine formats references in styles like APA, MLA, and Chicago, and the AI Content Detector lets teachers and editors assess authenticity. There's also an AI Chat assistant for brainstorming and research.With support for more than 100 languages, Smodin is built for a global audience, making it especially valuable for non-native writers who want their work to read clearly and naturally. Flexible plans — including a free tier — mean you can start small and scale up as your needs grow.Trusted by students, teams, and professionals worldwide, Smodin makes high-quality writing simpler. Try it today and write with confidence.
Smodin (smodin.io) has 457 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
smodin.io
Website
smodin.io
Category
Education Services
Location
Casper, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 23% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Comment dire que j’aurais dû lire les avis avant de me lancer.
Arnaque, j’ai été prélevé 187€ alors qu’il est écrit en gros 16€/mois. Aucune demande de validation complémentaire au moment de la validation du paiement qui n’indique toujours pas que je vais être débité de 187€ ! Je m’en serais bien gardé sinon.
En échangeant avec eux on me dit qu’il n’est pas possible de disposer d’un remboursement…. À fuir
Response from SmodinJun 12, 2025
Hi Chloe,
Thank you for sharing your experience. We're genuinely sorry to hear about your frustration and understand how unexpected charges can be upsetting.
We’d like to clarify that as soon as your request reached our support team yesterday, we promptly investigated the issue. As confirmed in our email response, your account has already been cancelled and a refund of €187.00 has been issued. Please note that depending on your bank, it may take up to 14 working days for the amount to appear in your account.
We sincerely apologize for any confusion during the subscription process and appreciate the opportunity to resolve this. If you have any further questions or need additional assistance, our support team is here to help.
Thank you again for your feedback, it helps us improve the experience for all users.
The Smodin Team
NS
Nene‘s S.
LÄSST DICH NICHT AUS DEM ABO MODELL…
LÄSST DICH NICHT AUS DEM ABO MODELL RAUS!
Wenn du einmal abonniert hast, kannst du es nicht dauerhaft stornieren. Das höchste ist drei Monate und danach zieht die Seite einfach wieder die Beträge ein.
Konto löschen ist auch nicht möglich.
Ich nehme an das man eine Mail schreiben muss. Aber das sollte nicht so umständlich sein. Reinster Scam.
Response from SmodinJun 19, 2025
Hi Nene,
Thank you for your feedback. We're very sorry to hear about your experience and completely understand how frustrating this must feel.
We’d like to look into this and help resolve it as quickly as possible. However, we’re currently unable to locate any subscription or account details under the information provided in this review.
When possible, please reach out to us directly at [email protected] with your account email or any related transaction details so we can assist you further.
We’re committed to transparency and fairness, and we truly want to make this right.
Sincerely,
The Smodin Team
ML
Marcin L.
Oszuści
Oszuści. Na stronie wydnieje koszt miesięczny, a pobierają opłatę za cały rok z góry. Nigdzie na stronie nie widniał rzeczywista opłata jaka zostanie pobrana z konta.
Nie można anulować subskrybcji przed zakończeniem okresu rozliczeniowego czyli muszę korzystać z ich subskrypcji przez rok. Jest to bardzo nieuczciwe.
Response from SmodinJun 9, 2025
Hi Marcin,
Thank you for your feedback and we’re truly sorry for the confusion and frustration this caused.
While our pricing page does display monthly rates for transparency, the full amount for the chosen billing cycle is charged at the time of purchase. That said, we completely understand how this might have been unclear during checkout.
We’ve gone ahead and downgraded your subscription to a monthly plan and issued a refund for the difference. You should receive a confirmation email shortly.
We appreciate you bringing this to our attention. it helps us improve. If there’s anything else we can assist you with, please don’t hesitate to reach out to our support team directly.
Sincerely,
The Smodin Team
AL
Anderson L.
Cobrança indevida e negativa de reembolso Plano Anual Smodin
Por meio desta, formalizo a reclamação e solicito o reembolso imediato do valor cobrado indevidamente em razão da tentativa de aquisição de um plano mensal na plataforma Smodin. Em 6 de junho de 2025, às 21h03, tentei adquirir um plano mensal para verificação de um simples questão de prova, cujo preço anunciado era de R$ 29,00. No entanto, ao informar os dados do meu cartão de crédito para efetuar o pagamento, fui surpreendido com uma cobrança indevida de R$ 506,47 mais 17,73 de IOF, após isso efetuei o cancelamento. Vale ressaltar que o reembolso é um direito garantido ao consumidor pelo Código de Defesa do Consumidor (Lei n 8.078/1990), principalmente quando houver cobrança indevida ou divergência entre o valor anunciado e o efetivamente cobrado. Ademais, ressalto que a empresa deveria ter informado claramente o valor total a ser cobrado no momento da compra, e não apenas parte dele, evitando, assim, induzir o consumidor a erro. Tal omissão configura prática abusiva nos termos do Código de Defesa do Consumidor. Gostaria também de ressaltar que, caso a Smodin atue no Brasil, mesmo que seja para a venda de produtos digitais, deverá cumprir as normas de proteção ao consumidor vigentes no país. Além disso, é importante ressaltar que não utilizei nenhum dos serviços da plataforma e que a solicitação de cancelamento foi feita poucos minutos após a compra. Portanto, solicito o reembolso integral do valor cobrado no prazo máximo de 7 (sete) dias, sob pena da adoção das medidas cabíveis junto aos órgãos de defesa do consumidor e autoridades competentes.
Response from SmodinJun 9, 2025
Hi Anderson,
Thank you for bringing this to our attention. We sincerely regret any confusion or frustration caused during your recent experience with Smodin.
After reviewing your case, we can confirm that your card was charged R$470,00 BRL for the annual subscription. This is in line with the standard pricing for the plan you selected. We understand that your intention was to test a monthly plan and we acknowledge how this may have caused concern.
While our refund policy does not allow full refunds for annual plans once activated, we made an exception by promptly downgrading your account to a monthly plan and issuing a refund for the difference. This adjustment has been processed and you should receive a confirmation via email.
We are committed to full transparency and do our best to clearly display plan details and pricing during the checkout process. That said, we value your feedback and will take this opportunity to review how we present subscription information to help prevent any future misunderstandings.
Should you have any further concerns or require additional support, our team remains available to assist you directly at [email protected].
Sincerely,
The Smodin Team
CH
C Henrique Urbanavicius J.
Hoje foi realizada a cobrança indevida
Hoje foi realizada cobrança indevida, cobrando ainda duas vezes, ou seja, lançaram duas vezes s cobrança no meu cartao. Não autorizei a cobrança. Quero a devolução dos valores , quase R$1500,00 de cobrança. Falta de humanidade e ética. Lamentável
Response from SmodinJun 6, 2025
Hi C Henrique,
Thank you for bringing this to our attention. We’re truly sorry for the concern and frustration this charge has caused.
Upon reviewing your account, we found that you have subscribed to a 2-year plan which resulted in two charges of $120.00 USD each. We understand this may not have been your intention and we take full responsibility for making the experience clearer.
In line with our policy, we’ve already initiated a refund for the second year of your subscription. Your plan will remain active for one full year and no further action is required from your end.
We sincerely apologize for the confusion and hope this resolution brings clarity and peace of mind.
Sincerely,
The Smodin Team
CA
Camila A.
Atualização - Serviço cancelado, ainda cobram por um mês que não utilizarei, desejo reembolso integral!
Após muito esforço, a Smodin realizou o reembolso parcial de R$683,93, mas ainda estou sendo cobrada por um mês que não utilizarei.
Desejo deixar claro que já cancelei o serviço e não desejo manter nenhum plano ativo. Não faz sentido continuar pagando por algo que foi cancelado antes mesmo de eu utilizar qualquer recurso da plataforma.
O suporte da empresa reconheceu que a estrutura de preços era confusa, o que levou à cobrança indevida. Diante disso, reforço que desejo o reembolso do valor integral cobrado, já que não utilizarei o serviço e exerci meu direito de cancelamento dentro do prazo.
Peço também que minha conta seja completamente desativada, sem cobranças futuras. Grata desde já!
Response from SmodinJun 4, 2025
Hi Camilla,
Thank you again for your follow up. We truly regret the continued frustration and appreciate you giving us the opportunity to clarify things further.
As previously discussed, your initial subscription was for a Teacher’s Annual plan which was billed at R$353.00. You later upgraded to the Student Annual plan which brought the total to R$799.00 due to the price difference between the two plans. Upon your initial request, we downgraded your subscription to a monthly billing cycle and issued a partial refund to reflect the change as we understood you still wanted access to the platform without remaining on an annual plan.
It now seems your preference has changed and you no longer wish to continue with the monthly plan either. While our standard policy does not typically allow for full refunds after upgrades and usage, we want to make sure you feel supported and respected. As an exception, we have gone ahead and processed a refund for the remaining amount of R$111.00 to fully resolve the matter.
To prevent future confusion, we are also reviewing our pricing labels and upgrade flow for clarity. Your feedback continues to be valuable in helping us improve.
If you have any further questions or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re here to help.
Sincerely,
The Smodin Team
GH
Gustavo Henrique Lopes R.
Nova Cobrança Indevida e Reativação de Plano Cancelado
Prezados,
Venho, por meio desta, apresentar minha reclamação formal contra a plataforma Smodin.io, em razão de duas cobranças indevidas, sendo uma delas realizada após o cancelamento da assinatura.
Fatos:
No dia 15 de maio de 2025, realizei um cadastro na plataforma Smodin.io, que anunciava 30 dias de teste gratuito.
No entanto, fui imediatamente cobrado no valor de R$ 146,80, sendo R$ 142,00 pela assinatura e R$ 4,80 de IOF, sem jamais usufruir do período gratuito prometido.
Após essa cobrança indevida, cancelei a assinatura, acreditando que não haveriam mais cobranças futuras.
Contudo, no dia 23 de maio de 2025 às 12:00, a plataforma lançou uma nova cobrança de R$ 65,29, novamente sem minha solicitação ou autorização, o que configura reativação automática do plano sem meu consentimento (comprovante anexo).
Nunca reativei ou contratei qualquer novo serviço da plataforma após o cancelamento.
Fundamentação legal:
As práticas adotadas pela Smodin violam diretamente o Código de Defesa do Consumidor:
Art. 39, III – É vedado enviar ou cobrar produtos/serviços sem solicitação prévia do consumidor.
Art. 42, parágrafo único – Cobrança indevida dá direito à devolução em dobro do valor pago.
Art. 6º, IV e VI – Direito à proteção contra práticas abusivas e à reparação por danos causados.
Solicito:
O reembolso integral e imediato das cobranças indevidas:
R$ 146,80 (primeira cobrança);
R$ 65,29 (segunda cobrança).
A devolução em dobro, conforme prevê o CDC, totalizando R$ 424,18.
O cancelamento definitivo de qualquer assinatura e a garantia de que não serei mais cobrado por serviços da plataforma.
Caso não haja resolução imediata, levarei o caso ao:
Procon/SP;
Juizado Especial Cível, com pedido de danos morais;
Denúncia junto a órgãos de defesa do consumidor.
Aguardo providências urgentes e o estorno dos valores cobrados indevidamente.
Atenciosamente,
Gustavo Henrique Lopes Rezende
Response from SmodinJun 2, 2025
Hi Gustavo,
Thank you for sharing your continued feedback. We understand your frustration and we’re sorry that your experience with our platform did not meet your expectations.
Following your initial concern, we downgraded your plan from Ultimate to Essential and issued a refund for the difference in pricing as mentioned in our previous response. However, you preferred not to keep any active subscription hence, we took further action and fully canceled your account and processed a complete refund.
We want to be clear that we never intended to cause inconvenience and we appreciate your patience throughout the process. Our goal is to support all users transparently and fairly, and we take feedback like yours seriously to improve both our platform and our service.
If there's anything more we can do to assist or clarify, we remain available to help.
Sincerely,
The Smodin Team
BK
Bastan K.
Complaint
Ämne: Reklamation och begäran om omedelbar återbetalning – otillbörlig debitering av årsabonnemang
Hej,
Jag kontaktar er med anledning av en otillbörlig debitering som nyligen genomförts i samband med ett abonnemang hos er tjänst. Den [ange datum för köpet], registrerade jag mig på er plattform med uppfattningen att det rörde sig om en månadsvis prenumeration eller en provperiod. Trots detta har ni, utan tydlig information eller samtycke, dragit ett årsabonnemang på över 3000 kronor från mitt konto.
Jag vill härmed formellt reklamera denna dragning och begära full återbetalning omgående.
Jag vill också uttryckligen meddela att jag ångrar mitt köp i enlighet med Lag (2005:59) om distansavtal och avtal utanför affärslokaler. Enligt denna lag har konsumenter rätt till 14 dagars ångerrätt vid köp som sker på distans, exempelvis via internet. Denna rätt gäller även för digitala tjänster, så länge jag inte uttryckligen har samtyckt till att avstå från ångerrätten – vilket jag inte har gjort i detta fall.
Det varken framgick tydligt att jag ingick ett årsabonnemang, och betalningen skedde utan mitt uttryckliga godkännande. Därför betraktar jag detta som en vilseledande affärsmetod och avtalsbrott enligt gällande konsumentlagstiftning.
Jag kräver därför:
En full återbetalning av det dragna beloppet (drygt 3000 SEK)
En bekräftelse på att abonnemanget är avslutat och inte kommer att förnyas
Om detta inte åtgärdas inom 7 dagar från detta meddelande, kommer ärendet att anmälas till Konsumentverket, Allmänna reklamationsnämnden (ARN) samt att jag kontaktar min bank för att begära återdebitering (chargeback).
Jag ser fram emot ett snabbt och professionellt bemötande.
Med vänlig hälsning,
Bastan Kerim
Response from SmodinMay 28, 2025
Hi Bastan,
Thank you for taking the time to share your experience. We're genuinely sorry to hear about the frustration caused by the subscription charge and the confusion around the billing process.
We want to reassure you—and anyone reading this—that we have carefully reviewed your concern and processed full refunds for both of your accounts totaling kr2,318.00 SEK and kr1,526.00 SEK respectively. These were issued promptly upon receiving your request and as our support team mentioned, it may take up to 14 business days for the amounts to appear depending on your bank.
We also appreciate you highlighting the importance of clear communication around subscription terms. Your feedback has been noted and we are actively working to make our checkout and cancellation process more transparent and user friendly.
If you have any other concerns or need further assistance, please don’t hesitate to reach back out. We’re here to help and always committed to improving.
Sincerely,
The Smodin Team
